Ashley Florio
Brooklyn,NY
Summary
Dedicated and results-oriented associate with over seven years in the fashion industry. Possesses a deep understanding of consumer behavior and a keen ability to build rapport with clients. Strong communication and interpersonal skills combined with a passion for delivering memorable shopping experiences.
Overview
7
7
years of professional experience
Work History
Women's Ready To Wear Associate
Barney's
05.2019 - 01.2020
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing sales floor.
- Studied customer buying trends, demands and preferences to determine fast-selling items.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
- Assembled promotional displays to increase brand awareness and attract customers.
Studio Operations & Color Author Photographer
Amazon
01.2018 - 01.2020
- Photographing, retouching and sorting products that go through the color author process.
- Daily use of Lightroom, Excel and Amazon's intern data base.
- Prepping, pinning and steaming garments.
- Problem solving inventory, ensuring all product is shot and prepared for shipping.
- Implementing strategies to have a safe and productive work flow.
Client Advisor
Zimmermann
01.2023 - Current
- Established a positive rapport with clients by delivering friendly, personalized service.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Drove sales through customer relationship building, styling, consignments and suggestive selling techniques.
- Carefully followed company Visual Merchandising guide lines for every new collection drop.
- Prepped new collections by scanning in inventory, organizing, steaming and making sure the floor is up to standards.
- Utilized consignments to reach sales goals.
- Providing extensive product knowledge on fabrications, pervious collections and competitors product.
- Identified issues, analyzed information and provided solutions to client problems.
Sales Advisor
Theory
07.2021 - 10.2022
- Implemented SOPs ensuring exceptional customer service while maximizing revenue and profit margins.
- Utilized the clienteling app Tulip to out reach and follow up.
- Demonstrated excellent knowledge of the product to support the brand's message.
- Met daily, monthly and quarterly sales goals.
- Resolved clients needs quickly, efficiently and effectively.
- Participated in all training, development meetings and Fundraiser events.
Sales Associate - Key Holder
Petite Studios
06.2020 - 09.2021
- Opening/Closing with meeting every expectation to have a good close.
- Managed personal shopping appointments.
- Received and processed cash and credit payments for in-store purchases.
- Responded to customer questions and requests in a prompt and efficient manner.
- Maintaining a clean and organized stockroom.
- Assisting with social media campaign shoots.
Business Development & Sales Manager
Brooklyn Bleu
12.2016 - 01.2018
- Demonstrated a strong knowledge of luxury vintage fashion, jewelry and handbags.
- Exponential customer service, making a lasting connection with the customer.
- Worked with the founder to maintain sales growth, product mix and pricing.
- Provided direct support during events, trade shows and buying trips.
- Assisted with curating style bundles, social media shoots and curating collections.
Education
Bachelor of Arts - Associate In Arts (A.A.) In Video Studies/Film
Borough of Manhattan Community College of The City University of New York
New York, NY05.2018
Skills
- Brand Visibility
- Adaptable and Flexible
- Teamwork and Collaboration
- Growth Mindset
- POS system knowledge
- Merchandising
- Client Needs Assessment
Timeline
Client Advisor
Zimmermann
01.2023 - Current
Sales Advisor
Theory
07.2021 - 10.2022
Sales Associate - Key Holder
Petite Studios
06.2020 - 09.2021
Women's Ready To Wear Associate
Barney's
05.2019 - 01.2020
Studio Operations & Color Author Photographer
Amazon
01.2018 - 01.2020
Business Development & Sales Manager
Brooklyn Bleu
12.2016 - 01.2018
Bachelor of Arts - Associate In Arts (A.A.) In Video Studies/Film
Borough of Manhattan Community College of The City University of New York