Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gillian Owens

Voorhees, NJ,NJ

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

5
5
years of professional experience

Work History

Specialty Sales Associate

Target
Mount Laurel, NJ
10.2017 - Current
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Exceeded sales goals, increased revenue and facilitated sales.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Used consultative sales approach to understand and meet customer needs.
  • Managed sales plan activities, promotions, and product launches resulting in expanded revenues and branding.
  • Updated sales strategies and marketing channels to increase overall profitability.

Education

Associate of Science - Psychology

Rowan University
Glassboro, NJ
08.2022

Skills

  • Professional Relationships
  • RFP Process
  • Installation and Production Estimation
  • Customer Technical Support
  • Customer Communication
  • Visual Merchandising
  • Sales Support
  • Knowledge of Product Features
  • Store Restocking
  • Store Layouts
  • Merchandise Sales
  • Brand Visibility

Timeline

Specialty Sales Associate

Target
10.2017 - Current

Associate of Science - Psychology

Rowan University

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Gillian Owens