JULIA MACIAS
Euless
Summary
Dynamic and results-driven Specialty Sales Associate at Target, skilled in customer service and inventory management. Proven ability to build strong customer relationships while maintaining visual merchandising standards. Successfully trained new associates, enhancing team performance and ensuring an engaging shopping experience. Committed to delivering excellence in every interaction.
Overview
8
8
years of professional experience
Work History
Specialty Sales Associate
Target
Hurst
09.2023 - Current
- Engaged customers by providing expert product knowledge and personalized recommendations.
- Assisted in inventory management by organizing and restocking merchandise efficiently.
- Trained new associates on company policies, procedures, and product information effectively.
- Maintained visual presentation standards to ensure an appealing shopping environment.
- Received and processed cash and credit payments for in-store purchases.
CUSTOM FRAMING MANAGER
Michaels
Euless
03.2023 - 09.2023
- Scheduled regular check-ins with employees to discuss progress and areas needing improvement.
- Performed routine maintenance on equipment used in the framing process.
- Inspected completed framing projects before releasing them to customers.
- Provided excellent customer service, addressing any questions or concerns related to custom framing orders.
- Trained staff in proper techniques for cutting mats, mounting artworks, and assembling frames.
- Managed a team of framers, ensuring quality work and customer satisfaction.
- Worked with coworkers to complete tasks.
CUSTOM FRAMER
Michaels
Euless
06.2022 - 02.2023
- Sought continuing education opportunities to stay current with industry trends.
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Managed and coordinated multiple projects while ensuring timely completion.
REPLENISHMENT TEAM MEMBER
Michaels
Euless
07.2021 - 05.2022
- Cleaned display cases, shelves, and aisles.
- Received and counted stock items to record data manually or on computer.
- Maintained an up-to-date knowledge of company policies related to merchandise stocking procedures.
- Obtained merchandise from bins and shelves.
- Stocked shelves, racks, and cases with new or transferred merchandise.
- Performed down stocking of products based on sales priority.
CASHIER
Michaels
Euless
09.2018 - 06.2020
- Operated cash register and accurately processed payments, returns, and exchanges.
- Monitored self-checkout stations to assist customers and resolve register problems.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Helped customers locate merchandise and answered questions about products.
- Provided customers with product information and responded to inquiries courteously and promptly.
- Developed strong customer service skills by providing efficient and accurate service, and maintained a positive working relationship with customers.
Education
Bachelor of Science - Ecology
University of North Texas
Denton, TXSkills
- Customer service
- Inventory management
- Visual merchandising
- Teamwork and collaboration
- Interpersonal skills
- Build customer relationships
Personal Information
Date of Birth: 07/19/00
Timeline
Specialty Sales Associate
Target
09.2023 - Current
CUSTOM FRAMING MANAGER
Michaels
03.2023 - 09.2023
CUSTOM FRAMER
Michaels
06.2022 - 02.2023
REPLENISHMENT TEAM MEMBER
Michaels
07.2021 - 05.2022
CASHIER
Michaels
09.2018 - 06.2020
Bachelor of Science - Ecology
University of North Texas