Ashley Maddeaux
Pittsburg,KS
Summary
Dedicated Mental Health Technician with impressive mental health expertise and a Bachelor's Degree in Psychology. Delivered exceptional patient support in community-based treatment facility and contributed to many patients' status improvements. Superb communications skills and compassionate nature enabled positive outcomes in challenging environment.
Overview
6
6
years of professional experience
Work History
Mental Health Technician III
Crawford County Mental Health
08.2023 - Current
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Improved patient well-being by providing compassionate care and support during their mental health journey.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
Administrative Assistant
Kelce College Of Business
08.2021 - 10.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Cashier
Neighbor's Mill Bakery And Cafe
09.2019 - 02.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Braums Ice Cream And Dairy
09.2018 - 10.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Science - Psychology
Pittsburg State University
Pittsburg, KS05.2024
Skills
- De-Escalation Techniques
- Stress reduction techniques
- Suicide Prevention
- Behavior Management
- Patient Safety Management
- Behavioral Management
- Substance abuse awareness
- Self-Care Promotion
Timeline
Mental Health Technician III
Crawford County Mental Health
08.2023 - Current
Administrative Assistant
Kelce College Of Business
08.2021 - 10.2023
Cashier
Neighbor's Mill Bakery And Cafe
09.2019 - 02.2020
Cashier
Braums Ice Cream And Dairy
09.2018 - 10.2019
Bachelor of Science - Psychology
Pittsburg State University
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