Ashley Magana

Partial owner acting as Treatment Director of franchise location doing business as Zion Healing Center offering TMS, neurofeedback, qEEG brain mapping, and IOP services for mental health and substance abuse. My duties included:

• Maintaining required facility licenses and certifications for operations.
• Overseeing day-to-day facility operations.
• Establishing rapport with patients and their families to guide them through treatment processes.
• Coordinating with billing team and insurance providers to secure authorization and coverage for eligible treatments.
• Answering phones, responding to questions, and conducting consultations for potential patients.
• Scheduling patients for appointments and doctors for evaluations.
• Administering daily TMS and neurofeedback treatments to patients.
• Administering qEEG brain mappings and reviewing profile report results with patients to track progress.
• Assisting the doctors with performing Motor Thresholds for new patients.
• Managing patient record keeping.
• Training new staff and providing in-house certification training as applicable.
• Managing accounting records for Corporate office.

Started in HR Assistant position then moved into an Executive position that was responsible for overseeing the corporate HR Department for a DHS government
contracting company with 500+ employees and contract locations over multiple states. My duties
included:

• Creating and implementing corporate and site-level policies.
• Verifying that the company and sites were in compliance with all applicable federal and state regulations.
• Managing staff on-boarding and termination activities.
• Handling annual company insurance renewals for employee health benefits and risk insurance coverages.
• Completing annual OSHA logs and Affirmative Action logs.
• Assisting the Accounting department with carrying out bi-weekly payroll obligations for all staff and weekly A/P
  payments to vendors.
• Reviewing and approving A/P and payroll
  packages prior to being posted for processing.
• Acting as primary daily contact for site and staff for
  issues as related to HR.
• Stepping in to manage daily operational or logistical concerns as needed.