Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marissa Mitchell

Baton Rouge,Louisiana

Summary

Detail-oriented and organized Intake Administrator with expertise in data management and insurance verification. Demonstrated success in streamlining intake processes and ensuring accurate patient information. Skilled in office management and customer service, adept at problem-solving and decision-making. Proven track record of effectively communicating with healthcare professionals and managing patient care.

Overview

10
10
years of professional experience

Work History

Intake Administrator

Apollo Behavioral Health Hospital
02.2023 - Current
  • Responsible for intakes and completing inquiry forms
  • Initiates demographics on face sheets, episodes of care and insurance information for new admits and puts new patient charts together
  • Reviews packets for criteria and updates intake logs
  • Completes insurance verifications as patients accepted by physician
  • Developed positive working relationships with referral sources such as hospitals, clinics, social workers, effectively increasing network connections for potential clients.

Office Manager

Novice House of Baton Rouge
07.2022 - 01.2023
  • Assisted with all aspects of the meeting, including preparing materials and taking notes
  • Communicated with patients and answered their questions, requests for appointments, and billing concerns
  • Was in charge of the supervisor's schedule and appointments, as well as streamlining the scheduling process
  • Managed day-to-day operations of the office, such as ordering supplies, maintaining equipment and managing calendars.
  • Managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff


X-Ray Technician

Associates in Pediatric Dentistry
10.2021 - 07.2022
  • Sanitized the scanning machines to prevent the spread of germs and illnesses after each patient
  • Greeted patients and used discretion and personal support to make procedures as pleasant as possible
  • Completed x-rays in a safe manner by properly using shielding equipment in accordance with OSHA regulations
  • Followed HIPAA and company regulations in order to keep patient health data and medical records confidential
  • Assisted the doctor by operating machinery and ensuring that the patients were comfortable and still during procedures

Prime Shopper

Whole Foods Market
10.2020 - 09.2021
  • Double-checked that each item matched the description on the order sheet
  • Supported colleagues during peak periods by stepping in to assist with various tasks as needed.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Processed transactions accurately and efficiently using point-of-sale systems, minimizing wait times for customers.
  • Assisted in training new hires on store protocols, fostering a supportive learning environment for all employees.

Caregiver

Sunrise at Siegen
01.2018 - 09.2020
  • Supported daily living activities by assisting with hygiene, and household chores
  • Assisted patients in taking care of themselves by teaching them how to use canes or walkers properly and safely
  • Evaluated the overall performance of the client and suggested changes to the care plan's objectives
  • Assisted clients with personal hygiene tasks such as tooth brushing, bathing, grooming, and toileting

Sandwich Artist

Subway
02.2015 - 12.2017
  • Kept the customer and food preparation areas clean and well-organized for maximum efficiency
  • Organized work areas to promote efficiency and set a good example in the kitchen
  • Cooked and prepared food items
  • Interacted with customers while taking orders and used excellent customer service to promote a positive image for the company

Education

Bachelor of Arts - Psychology

Southern New Hampshire University
Manchester, NH
12-2027

High School - undefined

Belaire High School
Baton Rouge, LA
05.2017

Skills

  • Detail-oriented
  • Resourceful
  • Decision-making
  • Customer service
  • Data Management
  • Appointment scheduling
  • Teamwork and collaboration
  • Office management
  • Patient care
  • Healthcare industry

Timeline

Intake Administrator

Apollo Behavioral Health Hospital
02.2023 - Current

Office Manager

Novice House of Baton Rouge
07.2022 - 01.2023

X-Ray Technician

Associates in Pediatric Dentistry
10.2021 - 07.2022

Prime Shopper

Whole Foods Market
10.2020 - 09.2021

Caregiver

Sunrise at Siegen
01.2018 - 09.2020

Sandwich Artist

Subway
02.2015 - 12.2017

High School - undefined

Belaire High School

Bachelor of Arts - Psychology

Southern New Hampshire University

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