Ashley Malveaux

• Implemented patient focused care, directed attention to detail obtained upon assessment intake, and adapted efficiently to the demands of a fast-paced urgent care environment.
• responsible for performing diagnostic imaging studies, as well as assisting providers and nurses obtain vital signs, turn over rooms, perform rapid testing, as well as supporting clinical operations to ensure excellent patient care
• Performed accurate assessments of diagnostic data.
• Maintain imaging equipment, supplies, and quality assurance standards
• Support clinical staff with patient care tasks as needed (rooming patients, vitals, etc.)
• Communicated promptly and effectively with providers, nurses, and front desk staff to ensure efficient and smooth patient flow
• Accurately document and maintain patient records in the EMR system
• Provide compassionate, professional care while upholding patient confidentiality
• Assist management with Quality Control reviews

Executed back office responsibilities in a healthcare environment.

• Monitored and recorded vital signs accurately.
• Escorted patients to examination rooms.
• Ensured accurate and prompt handling of prescription renewals.
• Processed orders for lab and imaging accurately.
• Entered and updated EMR data with accuracy and efficiency.
• Coordinated triage via telephone.

• Conducted patient interviews to gather medical histories.
• Monitored and logged vital statistics such as blood pressure, pulse rate, and temperature.
• Assist with exams and procedures: Help physicians during physical exams, minor surgeries, or other procedures.
• Administered medications and injections per physician's orders and directives.
• Performed diagnostic laboratory tests, EKGs, routine blood collections, urine analysis , and other specimen collections per physician’s order for testing .
• Remove sutures or stitches to facilitate recovery.
• Prepared examination rooms and ensured proper sterilization process of instruments.
• Educated patients and family members of plan of care and follow up treatments, Provided follow-up instructions to ensure understanding. Referred patients to healthcare specialist as needed per physician’s recommendation.