Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Shift Leader
Tropical Smoothie Café
01.2018 - Current
Trained new employees and delegated daily tasks and responsibilities.
Completed cash and credit card transactions accurately using POS software.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Enforced company policies and regulations with employees.
Warehouse Loader
Amazon
02.2022 - 08.2022
Loaded bulk and route delivery trucks with warehouse goods.
Built safe and balanced loads for deliveries with no shifting or damages.
Packed and palletized items for shipment.
Crew Memeber
McDonald's
07.2015 - 12.2018
Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Provided excellent customer service by greeting customers and meeting quality expectations.
Cleaned and maintained all areas of restaurant to promote clean image.
Assisted other team members to achieve goals.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Trained new team members on procedures, customer service, and sales techniques.
Education
No Degree - Business Administration And Management
Germanna Community College
Locust Dale, VA
06.2025
High School Diploma -
Colonial Forge High School
Stafford, VA
06.2015
Skills
Typing
Verbal and Written Communication
POS System Operations
Daily Workflows
Money Transfers
Staff Training
Timeline
Warehouse Loader
Amazon
02.2022 - 08.2022
Shift Leader
Tropical Smoothie Café
01.2018 - Current
Crew Memeber
McDonald's
07.2015 - 12.2018
No Degree - Business Administration And Management