Chameka Nichols
Chicago,IL
Summary
Customer service specialist with a solid background in retail and call center environments. Demonstrated ability to manage customer orders effectively while ensuring high levels of satisfaction and loyalty. Experienced in teamwork and leadership collaboration to meet sales targets and improve processes. Open to relocation and authorized to work in the US.
Experienced with developing tailored lesson plans to meet individual student needs. Utilizes innovative teaching methods to enhance learning experiences and facilitate subject comprehension. Strong understanding of classroom management and effective communication techniques.
Overview
20
20
years of professional experience
Work History
Shift Leader
Popeye's Restaurants
Teller Floater
Marquette Bank
Bank Teller
United Fidelity Bank
- Current
Tutor
Bennett Elementary School
08.2024 - 05.2025
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
Coordinator/cash office clerk
Marshalls
09.2020 - 12.2022
Wal-Mart Associate
Walmart
07.2021 - 08.2021
- Online shopper
Supervisor
Lifeway
06.2018 - 12.2020
- I was a supervisor. I dealt with the customers, taking orders and filling them. Open and close store duties.
Supervisor
Stan’s Doughnuts and coffee
12.2017 - 06.2018
- Oversee the crew on shift to perform their daily duties.
- Open and close the store.
- Mange the cash drawers and the safe.
- Run shift
- Run Cristian make espresso drinks
Shift Manager
Burger King
03.2013 - 10.2014
- RESPONSIBLE for managing shifts to consistently deliver the highest standards of quality, service and efficiency.
Pharmacy Technician
Roseland pharmacy
08.2012 - 03.2013
- WORK along Pharmacist and be responsible for a variety of operations.
Cashier/Customer Service/Shift leader
Taco Bell
04.2005 - 07.2008
- Greeting customers as they arrive in the store and provide them with information regarding products and/or services...
Education
High school or equivalent - Pharmacy Tech
Everest
01.2012
High school or equivalent - Marketing
Richards Career Academy High School
Chicago, IL01.1999
Skills
- Barista experience (Less than 1 year)
- Sales
- Clinical Pharmacy Experience (2 years)
- Front desk
- Cashiering (10 years)
- Supervising experience
- Microsoft Word (1 year)
- Order Entry (1 year)
- Compounding Medications (2 years)
- Management (10 years)
- Marketing
- English (10 years)
- Shift Management (10 years)
- Microsoft Excel
- Typing (1 year)
- Cash handling
- Customer service
- Typing
- Banking
- Drilling
- Coffee experience (Less than 1 year)
- Microsoft Outlook
- Time management
- Pharmacy Technician Experience
- Sales (1 year)
- Windows
- Customer Service (10 years)
- Leadership
- Problem-solving skills
- Creative thinking
- Collaboration and teamwork
- In-person tutoring
- Growth mindset
- Confidence building
- Student motivation
- Group tutoring
Additional Information
OFFICE volunteer.. answering the phones, enter data,FAX,email and assist the staff
Timeline
Tutor
Bennett Elementary School
08.2024 - 05.2025
Wal-Mart Associate
Walmart
07.2021 - 08.2021
Coordinator/cash office clerk
Marshalls
09.2020 - 12.2022
Supervisor
Lifeway
06.2018 - 12.2020
Supervisor
Stan’s Doughnuts and coffee
12.2017 - 06.2018
Shift Manager
Burger King
03.2013 - 10.2014
Pharmacy Technician
Roseland pharmacy
08.2012 - 03.2013
Cashier/Customer Service/Shift leader
Taco Bell
04.2005 - 07.2008
Shift Leader
Popeye's Restaurants
Teller Floater
Marquette Bank
Bank Teller
United Fidelity Bank
- Current
High school or equivalent - Pharmacy Tech
Everest
High school or equivalent - Marketing
Richards Career Academy High School
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