Meiran Halsey
Port Deposit
Summary
Results-driven Retail Supervisor with proven expertise in inventory management and sales enablement. Handles routine operations efficiently and addresses problems proactively. Highly experienced in fast-paced retail work and skilled at coordinating both customer-facing and back-end functions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Attractions and Retail Supervisor
Great Wolf Lodge
07.2024 - Current
- I currently work at Great Wolf Lodge as an Attractions and Retail supervisor. Some of my responsibilities include making sure my team stays on task, helping guests, and making sure guests are having the best experience possible. I am also responsible for some of the scheduling and making sure that we have enough team members to effectively run the floor depending on our occupancy. I am not only there to make sure the team is doing what should be done but also supporting them and making sure that any concerns they have or suggestions are heard. I also have experience with doing interviews as well.
Attractions Attendant
Great Wolf Lodge
06.2023 - 07.2024
- As an attractions attendant, I am responsible for ensuring guests have a good stay and are enjoying their time at our lodge. I am responsible for ensuring that guests are aware of the deals we offer and the value of those deals as well. It is important that I can answer guest's concerns or questions with the proper information, and ensure that guest leave situations with the best outcome possible.
Crew Member
Dunkin' Donuts
04.2022 - 05.2023
- Working at Dunkin Donuts I am required to communicate with my coworkers. As well as having to handle cash on a daily basis and make sure that our customers leave our establishment satisfied with the service as well as the products they buy. Cleaning up and making sure that on downtimes we are stocked up for a future rush and that surfaces are clean and look presentable. Baking is also something we are required to learn, mostly pastries, and brewing coffee is something that is done constantly.
Attractions Attendant
Universal Orlando Resort
08.2021 - 03.2022
- As an attractions attendant at Universal Orlando, I was required to communicate with guests and answer any concerns they may have. I was also responsible for their safety when it comes to dispatching our attractions as well as throughout the ride itself. As well as their safety it was also my responsibility to make sure that guests knew the current wait time and the correct information about what they'll be in line for. This job required communication on constant bases whether it was communicating with guests or the people I worked with at my location, communication was a constant factor for everyone's jobs and guest's day to run smoothly.
Ambassador
SeaWorld Parks & Entertainment
07.2019 - 07.2021
Education
Associate - General Studies
Valencia College
Kissimmee, FL02.2026
High school diploma - General Education
Pleasant Hill Academy
Kissimmee, FL06.2019
Skills
- Coffee Experience
- Communication skills
- English (10 years)
- Customer service (5 years)
- Windows
- Culinary Experience (1 year)
- Supervising experience (1 year)
- Ride Operator (Less than 1 year)
- POS
- Retail management (1 year)
- Attractions Attendant (2 years)
- Leadership (1 year)
- Team Player (6 years)
- Restaurant Experience (4 years)
- Reliable
- Bilingual (10 years)
- Food Preparation (4 years)
- Barista experience (Less than 1 year)
- Computer skills
- Cash handling (4 years)
- Microsoft Outlook (1 year)
- Store operations
Accomplishments
- Supervised team of 120+ staff members.
Certification
Driver's License
Languages
English - Expert
Spanish - Fluent
Timeline
Attractions and Retail Supervisor
Great Wolf Lodge
07.2024 - Current
Attractions Attendant
Great Wolf Lodge
06.2023 - 07.2024
Crew Member
Dunkin' Donuts
04.2022 - 05.2023
Attractions Attendant
Universal Orlando Resort
08.2021 - 03.2022
Ambassador
SeaWorld Parks & Entertainment
07.2019 - 07.2021
High school diploma - General Education
Pleasant Hill Academy
Associate - General Studies
Valencia College