Ashley Marcoux

• Managed multiple projects with competing deadlines simultaneously.
• Developed and maintained project plans, timelines, and budgets.
• Provided guidance to team members regarding tasks assigned to them.
• Created project plans with established timelines, assigned to appropriate teams and managed workflow.
• Conducted regular status meetings with internal teams and external partners to track progress against established milestones.

• Extended maternity leave during COVID

Operations and Learning and Development Lead

• Assessed organizational structures and recommended modifications for improved efficiency
• Collaborated with regional Leadership to develop business strategies, identifying areas for growth, and proposing new approaches to enhance the team's effectiveness and achieve consistency throughout the region
• Developed, executed and maintained training content for EB colleagues
• Maintained strong internal relationships with Regional and National colleagues, as well as external carrier partners

Client Advisor

• Served as trusted advisor to Large group (>100) clients
• Provided data-driven strategic support to employers, including recommendations based on cost-effectiveness, employee needs, and industry best practices
• Remained up to date on industry trends, legislative changes, and market benchmarks to provide clients with up-to-date and compliant benefit solutions
• Managed open enrollment processes, including development of materials and conducting employee education sessions to enhance understanding and utilization of benefits
• Collaborated with subject matter experts to identify cross sell opportunities to enhance client benefit offerings while increasing firm revenue
• Provided training and mentorship to junior colleagues