Ashley Marquez
Katy
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Thorough team contributor with strong organizational capabilities who is experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines while also bringing a positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
Work History
Camping Sales/Customer Service
Bass Pro Shops
08.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed. Maintained courteous and effective working relationships.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
Team Member
Torchy's Tacos
02.2022 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Operated register to process payments and collect cash payment for order totals.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Trained new team members by relaying information on company procedures and safety requirements.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff, minimizing order errors and complaints.
Education
High School Diploma -
Cy Park High School
Cypress05-2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Multitasking
- Computer skills
- Dependable and responsible
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Camping Sales/Customer Service
Bass Pro Shops
08.2024 - Current
Team Member
Torchy's Tacos
02.2022 - 08.2024
High School Diploma -
Cy Park High School
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