Ashley Marte
Summary
Dynamic hospitality and retail professional with a proven track record of enhancing customer satisfaction through exceptional service delivery. Demonstrates strong interpersonal skills and bilingual proficiency, effectively addressing guest concerns and elevating their experiences. Committed to team success, consistently driving positive outcomes while leveraging multitasking abilities to improve operational efficiency. Adaptable and quick to master new skills, ensuring high performance in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender/Server
Famous Events
, New Jersey
06.2024 - Current
- Provide food and drink suggestions to customers based on their preferences, arrange bottles and glasses behind bar to make attractive displays, inspect identification of customers to verify age requirements for purchase of alcohol, organize supplies in stock room to support timely and efficient retrieval and replenishment, and process payments with POS system.
Sales Associate
Swarovski
Short Hills, NJ
01.2024 - Current
- Sell product, handle transactions, offer repair services, update price points, acknowledge product information and features, and assist with jewelry fittings.
Hostess
The Highlawn
West Orange, NJ
09.2023 - 06.2024
- Navigate all guests in the right direction, organize floor plans for the day, monitor menu cleanliness and/or updates, make reservations, and seat accordingly while communicating dining details or guest concerns in a prompt manner, and assist guests with event inquiries and/or requests.quests.
Receptionist & Social Media Manager
Lotus Smiles
Jersey City, NJ
07.2020 - 08.2023
- Greeting/directing patients appropriately, registering and managing data, schedule effectively and efficiently, keep track of patient communication, collect electronic/cash payments and calculating deposit summary daily, verify insurance coverage, and maintaining safety and hygiene standards
Sales Associate
Walgreens
Hoboken, NJ
08.2019 - 07.2020
- Assist customers in all departments, manage cash register, keep counters clean and well merchandised, update inventory, and maintain records.
Education
Some College (No Degree) - Medical Science
Bergen Community College
Paramus, NJSkills
- Adaptability
- Strong work ethic
- Time-oriented
- Critical thinking
- Handling pressure
- Effective and clear communication
- Computer literacy
- Empathetic
- Social skills
- Attention to detail
- Professionalism
- Dining room management
- Hospitality service expertise
- Professional appearance
- Multilingual in English and Spanish
- Strong multitasking
- Drink preparation
Certification
- Scheduling Institute 5 STAR Certificate, Designed seminars, classes, and on-site training to enhance customer service and patient prioritization in order to promote profit and production in a private practice.
- American Heart Association Certification, AHA course is designed to teach high-quality CPR for adults, children, and infants.
- Bartending Certificate, Drink preparation and bar management.
Languages
- Fluent in English
- Fluent in Spanish
Timeline
Bartender/Server
Famous Events
06.2024 - Current
Sales Associate
Swarovski
01.2024 - Current
Hostess
The Highlawn
09.2023 - 06.2024
Receptionist & Social Media Manager
Lotus Smiles
07.2020 - 08.2023
Sales Associate
Walgreens
08.2019 - 07.2020
Some College (No Degree) - Medical Science
Bergen Community College
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