ASHLEY MARTINEZ-GUERRERO
Summary
Personable and dedicated with keen eye for detail and proactive approach. Possesses foundational knowledge in pharmaceutical terminology and drug interactions, along with excellent organizational and data entry skills. Committed to ensuring accurate medication dispensing and enhancing patient care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Advisor
Office Depot
01.2024 - Current
- Greet customers and ask if they need directions
- Ensure all items are scanned and customers are rung out in a timely manner
- Ask customers about their shopping experience
- Making sure all money, whether card or cash, is properly handled
- Keeping the front end of the store clean
- Translating for customers who need help
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
Gallery Staff
Children's Museum of Memphis
08.2024 - 11.2024
- Greeting families as they come into the station area
- Keeping areas clean and play-ready for the children
- Guiding families to parts of the museum they haven't gone to
- Making sure all children are accompanied by an adult
- Sanitizing manipulated toys
- Helping coworkers with their stations if many people come in
- Communicating with coworkers and managers of anything that is needed
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
Carhop
Sonic
06.2022 - 07.2022
- Took orders, relayed orders to kitchen staff, and served food items to guests in a timely manner
- Ensured that all orders were accurate and complete before serving them to customers
- Provided excellent customer service by addressing customer concerns promptly and efficiently
- Kept work areas clean and organized throughout shift
- Assisted other team members when needed during busy times or special events
- Greeted customers and provided them with menus
Education
Certificate of Technical Studies - Pharmacy Technician
Tennessee College of Applied Technology
Memphis, TN10-2025
High School Diploma -
Kingsbury High School
Memphis, TN05.2023
Skills
- Translating (Spanish)
- Implementing Feedback
- Good Communication
- Teamwork and Collaboration
- Works Well Under Pressure
- Payment Processing
- Customer Service
- Willing to Learn
- Sales experience
- Customer service experience
- Brand awareness
- Building rapport
Certification
CPR Certification
Languages
Spanish
Native or Bilingual
Timeline
Gallery Staff
Children's Museum of Memphis
08.2024 - 11.2024
Sales Advisor
Office Depot
01.2024 - Current
Carhop
Sonic
06.2022 - 07.2022
Certificate of Technical Studies - Pharmacy Technician
Tennessee College of Applied Technology
High School Diploma -
Kingsbury High School
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