Ashley Massengale
Qualified Medical Interpreter - Spanish
Jeffersonville,IN
Summary
Passionate Interpreter offering superior language experience to bridge communication gaps for better understanding and productivity. Employs empathic, mindful approach to avoid potential conflicts caused by lack of cultural knowledge. Operates well in both online and in-person scenarios, facilitating conversations despite scheduling issues or geographical limitations.
Adept at navigating high-pressure environments as demonstrated as a waitress, I excel in client support and problem-solving aptitude, ensuring customer satisfaction and operational efficiency. My background in machine operations showcases my attention to detail and commitment to safety, making me a versatile asset to any team.
Overview
8
8
years of professional experience
Work History
Waitress
Wild Eggs
07.2021 - 06.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Machine Operator
Best Home Furnishings
02.2015 - 07.2021
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Complied with company and OSHA safety rules and regulations.
Education
Associate Of General Studies - Language Interpretation And Translation
Ivy Tech Community College of Indiana
Sellersburg, IN05.2022
Skills
- Client Support
- Cross-cultural communication
- Subject matter expertise
- Language Fluency
- Interpersonal Communication
- Client Confidentiality
- Professional ethics
- Relationship Building
- Microsoft Office
- Attention to Detail
- Critical Thinking
- Organizational Skills
- Self Motivation
- Multitasking
- Professionalism
- Reliability
- Problem-solving aptitude
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Qualified Medical Interpreter
I have successfully passed the training to be Qualified Medical Interpreter
Timeline
Waitress
Wild Eggs
07.2021 - 06.2023
Machine Operator
Best Home Furnishings
02.2015 - 07.2021
Associate Of General Studies - Language Interpretation And Translation
Ivy Tech Community College of Indiana
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