Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Mathes

Lindenhurst

Summary

A highly motivated recent college graduate with four years of customer service experience, seeking a challenging role in a fast-paced environment that leverages strong interpersonal, time management, and organizational skills. Proven ability to adapt quickly to new situations while maintaining a focus on delivering exceptional service and fostering positive relationships with clients. Committed to continuous learning and professional growth, eager to contribute to a team-oriented organization that values innovation and excellence. Prepared to bring a proactive approach and strong work ethic to drive success in any role.

Overview

7
7
years of professional experience

Work History

Food Caterist/Cashier

35th Street Family Deli
05.2020 - Current
  • Communicate effectively with customers to accurately take orders and prepare food.
  • Maintain a clean and organized work area, including restocking inventory as needed.
  • Provide excellent customer service to create a positive customer experience.
  • Handle customer issues professionally, promptly, and efficiently.
  • Prepare catering orders ensuring accuracy and quality presentation.
  • Follow food safety guidelines and regulations while handling and preparing food to ensure compliance with health department standards.
  • Collaborative with other team members and management to prepare orders effectively.
  • Adjust to changing situations and handle multiple tasks simultaneously.
  • Opening and closing
  • Training new employees
  • Cash Management - Reconcile money in register/ Cashing out at the end of the day

Ride Operator/Attendant

Adventureland
03.2018 - 07.2020
  • Monitored and watched guests on rides to ensure safety.
  • Communicated with guests to solve problems and provide customer service in order to promote a positive experience.
  • Managed lines to ensure they were orderly and appropriately directed guests to the rides.

Education

Bachelors Degree - Business Management

Farmingdale State College
Farmingdale, NY
05.2024

Associates Degree - Business Administration

Suffolk Community College
Brentwood, NY
05.2022

Skills

  • Customer engagement
  • Problem-Solving
  • Time Management
  • Multitasking
  • Attention to Detail
  • Adaptability
  • Teamwork
  • Computer Skills (Microsoft Office, Excel, Word, Powerpoint)

Timeline

Food Caterist/Cashier

35th Street Family Deli
05.2020 - Current

Ride Operator/Attendant

Adventureland
03.2018 - 07.2020

Associates Degree - Business Administration

Suffolk Community College

Bachelors Degree - Business Management

Farmingdale State College