Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Matthews

San Diego,CA

Summary

Dynamic Market Coordinator with a proven track record at Walmart, leveraging detail-oriented operations management and effective teamwork to drive profitability. Acted as an administrative assistant to the Market Manager and partner to various Market and Region-level positions, implementing strategies for growth in multiple areas such as compliance, human resources, asset protection, and eCommerce channels. Skilled in multi-team management, with responsibility of 2,500+ associates, fostering collaboration across teams to achieve strategic goals.

Overview

6
6
years of professional experience

Work History

Market Coordinator

Walmart
06.2024 - Current
  • Review profit and loss statements throughout nine stores of responsibility, providing prescriptive actions to minimize loss and drive bottom line profit.
  • Collaborated with cross-functional teams to execute in-store events and promotions.
  • Managed budgets and resources effectively, ensuring optimal allocation of funds for various initiatives across nine stores.
  • Monitored competitor activities and reported insights to drive strategic decisions.
  • Conducted compliance audits to ensure adherence to regulatory standards and internal policies.
  • Administered compliance with employment laws, minimizing legal exposure for the company in various areas of human resources management.
  • Collaborated with human resources departments in creating effective employee retention strategies resulting in decreased turnover rates.
  • Partnered with Home Office Innovations team to create updated training material for new-to-role employees across the company.

Asset Protection Coach

Walmart
08.2023 - 06.2024
  • Provided constructive feedback and coaching to enhance individual performance levels.
  • Participated in inventory management processes, optimizing stock levels and placement efficiency.
  • Coordinated with cross-functional teams to address operational challenges and streamline workflows.
  • Implemented loss prevention strategies to minimize shrinkage and enhance store security.
  • Conducted regular audits to identify vulnerabilities and improve asset protection measures.
  • Coordinated with other managers across the organization to ensure alignment of asset protection priorities and integration of security measures into daily operations.

Digital Coach

Walmart
12.2021 - 08.2023
  • Analyzed sales trends, identifying opportunities for growth and proactively addressing underperforming categories or products.
  • Trained and mentored staff, enhancing product knowledge and customer service skills.
  • Managed inventory levels, coordinating stock replenishment to reduce shortages.
  • Implemented efficient scheduling practices, optimizing workforce allocation during peak hours.
  • Resolved customer complaints promptly, fostering a positive shopping experience and loyalty.
  • Conducted performance evaluations, providing constructive feedback to improve team effectiveness.

Digital Team Lead

Walmart
08.2020 - 12.2021
  • Mentored junior staff, providing guidance on best practices and performance improvement.
  • Implemented process improvements that increased efficiency and reduced operational bottlenecks.
  • Analyzed team performance metrics to identify areas for enhancement and training needs.
  • Facilitated regular team meetings to discuss progress, challenges, and strategic initiatives.
  • Managed conflict resolution within the team, fostering a collaborative work environment.

Shift Supervisor

McDonald's
09.2019 - 08.2020
  • Trained and mentored team members, fostering a collaborative work environment.
  • Analyzed operational data to identify trends, informing strategic decision-making for future shifts.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.

Education

Associate of Applied Science - Forensic Science

Coastal Carolina Community College
Jacksonville, NC
05-2022

Associate of Arts - Criminal Justice

Coastal Carolina Community College
Jacksonville, NC
05-2020

Skills

  • Detail-oriented
  • Market data collection
  • Teamwork and collaboration
  • Verbal and written communication
  • Operations management
  • File and recordkeeping
  • Project management

Timeline

Market Coordinator

Walmart
06.2024 - Current

Asset Protection Coach

Walmart
08.2023 - 06.2024

Digital Coach

Walmart
12.2021 - 08.2023

Digital Team Lead

Walmart
08.2020 - 12.2021

Shift Supervisor

McDonald's
09.2019 - 08.2020

Associate of Applied Science - Forensic Science

Coastal Carolina Community College

Associate of Arts - Criminal Justice

Coastal Carolina Community College

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