Matthew Hackler
Cedar Rapids,IA
Summary
Dynamic Market Coordinator with a proven track record at Walmart, excelling in e-commerce management and strategic planning. Cultivated strong vendor relationships, driving revenue growth while fostering teamwork and collaboration among associates. Recognized for enhancing customer satisfaction through effective communication and innovative problem-solving, ensuring a seamless operation.
Overview
21
21
years of professional experience
Work History
Market Coordinator
Walmart
11.2024 - Current
- Cultivate strong relationships with vendors and store partners, resulting in mutually beneficial collaborations and increased revenue generation.
- Collaborate closely with store teams to align messaging and ensure seamless handoff between departments for maximum impact on the business.
- Provide ongoing support training associates about policies, services, and initiatives ensuring alignment within the organization.
Fulfillment Coach
Walmart
07.2021 - 11.2024
- Promoted teamwork values among associates, fostering a positive competitive atmosphere within the team environment.
- Boosted team confidence through personalized training sessions and continuous feedback.
- Collaborated with other leaders to share best practices, techniques, and insights for overall facility improvement.
People Lead
Walmart
06.2019 - 06.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Mastered HR system ensuring prompt training and ensuring compliance with state/federal laws.
Personnel Manager
Walmart
05.2013 - 05.2019
- Collaborated with department managers to address staffing needs proactively, optimizing productivity across the store.
- Mediated conflict resolution sessions between associates as needed, fostering a harmonious work environment built on mutual respect.
- Organized store-wide events and gatherings that strengthened associate morale and fostered a sense of community within the store.
- Developed effective onboarding programs for new hires, resulting in smoother transitions into company culture.
Assistant Manager
Walmart
11.2010 - 04.2013
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with associates, fostering a positive work environment.
Department Manager
Walmart
02.2006 - 10.2010
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among associates.
- Established clear performance expectations for associates which led to increased accountability.
Sales Associate
Walmart
08.2004 - 01.2006
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
Indiana Core 40 High School Degree - General Studies
Union City Community High School
Union City, INGeneral Studies
Ivy Tech Community College of Indiana
Richmond, INSkills
- E-commerce management
- Communications management
- Strategic planning
- MS office suite
- Influencer partnerships
- Teamwork and collaboration
- Customer service
- Team leadership
- Verbal and written communication
- Detail-oriented
- File and recordkeeping
- Planning and coordinating
Timeline
Market Coordinator
Walmart
11.2024 - Current
Fulfillment Coach
Walmart
07.2021 - 11.2024
People Lead
Walmart
06.2019 - 06.2021
Personnel Manager
Walmart
05.2013 - 05.2019
Assistant Manager
Walmart
11.2010 - 04.2013
Department Manager
Walmart
02.2006 - 10.2010
Sales Associate
Walmart
08.2004 - 01.2006
Indiana Core 40 High School Degree - General Studies
Union City Community High School
General Studies
Ivy Tech Community College of Indiana