Ashley McCann
Savage,Mn
Summary
Results-oriented team player with a positive attitude. Proven multitasking skills while creating a welcoming environment for clients. Motivated to achieve goals and contribute to company success. Experienced in efficiently managing large volumes of inbound calls.
Overview
12
12
years of professional experience
Work History
Special Education Paraprofessional
Teachers On Call
Minneapolis, MN
11.2023 - 06.2024
- Assisted in the development and implementation of individualized education plans for students with special needs.
- Monitored student attendance records and reported any discrepancies to appropriate personnel.
- Helped implement behavior management strategies for individual students.
- Provided guidance to students in the classroom setting.
Special Education Paraprofessional
Prior Lake Savage Area Schools
Prior Lake, MN
09.2023 - 11.2023
- Assisted in the development and implementation of individualized education plans for students with special needs.
- Provided technical assistance to teachers when using new software or technology tools.
- Collaborated with special education staff to develop Individualized Education Plans.
- Assisted teachers with planning and preparing lessons for students.
- Attended professional development workshops related to job responsibilities.
- Provided guidance to students in the classroom setting.
- Supervised small groups of students during instruction time.
- Created and maintained positive relationships with students, parents, and colleagues.
Special Education Paraprofessional
Prior Lake-Savage School District
09.2023 - 11.2023
- Observed student performance and recorded academic and attendance.
- Backed up lessons with personal support, small group instruction and hands-on activities.
- Organized classroom spaces to meet students' learning needs and smoothly manage planned activities.
- Monitored computer usage and assisted students with hardware and software issues.
- Provided clerical support to teachers, such as photocopying and organizing materials.
- Organized student performance and enrichment activities to facilitate learning.
- Provided one-on-one support to students requiring additional assistance with assignments.
Special Education Paraprofessional
Prior Lake-Savage School District
02.2023 - 03.2023
- Assisted in the development and implementation of individualized education plans for students with special needs.
- Conducted one-on-one tutoring sessions with struggling students when needed.
- Monitored student attendance records and reported any discrepancies to appropriate personnel.
- Provided technical assistance to teachers when using new software or technology tools.
- Collaborated with special education staff to develop Individualized Education Plans.
- Helped implement behavior management strategies for individual students.
Professional Sales Associate
Home Depot
Shakopee , MN
10.2022 - 01.2023
- Operated cash register to process customer purchases.
- Helped coordinate special order requests from customers.
- Researched new products to keep up with industry trends.
- Answered phone inquiries about products and services.
- Resolved customer complaints quickly and professionally in accordance with company policies.
- Adhered to safety regulations when handling hazardous materials.
- Prepared invoices for customer orders and arranged delivery of purchased items.
- Contacted customers to let them know if their Pro account had redeemable points to spend and remind them of expiration dates coming up on their points.
Self Employed Cleaning Contractor
Myself
Savage , MN
07.2021 - 05.2022
- Maintained supplies such as paper towels, toilet tissue, soaps.
- Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
- Swept, mopped, vacuumed and polished floors of all types.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Coordinated home cleaning schedule based on client availability and realistic time constraints.
- Interacted pleasantly with clients and guests when performing daily duties.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
PCA-Young Adult
Prior Lake
01.2014 - 01.2022
- Gave daily reminders of personal hygiene that needed to be done daily.
- Took child on outings.
- Preparing meals for the child.
- Managing child's medications.
- Keep family informed on daily activities and child's behaviors.
- Maintained schedule for family needs.
- Took child for driving lessons with myself to do learning and teaching strategies.
Special Education Paraprofessional
Prior Lake-Savage School District
Prior Lake, MN
11.2018 - 09.2021
- Monitored behavior of students in order to ensure a safe, positive learning environment.
- Offered emotional support during times of difficulty or crisis situations involving the student.
- Motivated students to achieve academic success while fostering an environment of respect and acceptance.
- Instructed small groups of students in alphabet, shapes and color recognition.
- Escorted students to restroom cafeteria, outside to playground and on field trips.
- Communicated affirmatively and promoted positive attitudes with every student.
Assistant Teacher
Sonnet Montessori
Prior Lake
09.2017 - 11.2017
- Provided a safe, secure and nurturing environment for the children.
- Helped maintain an orderly classroom environment by enforcing rules regarding student conduct.
- Collaborated with other staff members to ensure that all safety protocols were followed at all times.
- Observed each child's performance during activities and documented progress in order to plan future instruction accordingly.
- Responded quickly to any unexpected situations such as injuries or behavioral issues.
- Instructed children in personal hygiene habits such as hand washing, toileting, teeth brushing.
Warehouse Service Coordinator
Hot Springs Pool & Spa
Woodbury
08.2015 - 03.2016
- Provided customer service to ensure client satisfaction.
- Managed inventory levels of parts used in servicing equipment.
- Provided support to field technicians during service visits when necessary.
- Coordinated service schedules and appointments with clients.
- Reviewed invoices for accuracy prior to submission for payment processing.
- Researched, identified and resolved customer complaints in a timely manner.
- Handled incoming calls and inquiries from customers regarding services offered.
- Liaised between client and technician to keep parties fully informed.
- Managed emergency service requests by communicating schedules and expediting parts shipments and repairs.
- Monitored service delivery and client satisfaction, implementing improvements as necessary.
Teachers Aide
Kids Count Daycare
Prior Lake
09.2014 - 04.2015
- Established positive relationships with families by communicating regularly about their child's progress.
- Answered phones and took messages when necessary.
- Created visual aids for use in classroom presentations or lessons plans.
- Instructed small groups of students on specific topics within the scope of teacher's lesson plan.
- Assisted with special projects such as organizing field trips or fundraising events.
CNA- Part-Time
Keystone Communities
Prior Lake
08.2014 - 03.2015
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Provided emotional support to family members during difficult times.
- Used mobility devices to transport patients.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Distributed drinking water and nourishment to residents.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
Preschool Daycare Aide-Part Time
St. Paul’s Lutheran Church and School
Prior Lake
11.2013 - 09.2014
Resident Coordinator- Part Time
Augustana Emerald Crest
Shakopee
08.2013 - 11.2013
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Provided emotional support to family members during difficult times.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
Certified Nursing Assistant-Full Time
The Evangelical Lutheran Good Samaritan Society
Waterville
05.2012 - 04.2013
- Provided emotional support to family members during difficult times.
- Monitored food intake and output as directed by nursing staff.
- Reported changes in patient conditions to registered nurse or physician.
- Transported residents within the facility as needed.
- Administered medications under supervision of a licensed nurse.
- Documented patient care services by charting in designated areas.
- Educated patients on self-care techniques that would help them maintain their independence.
Education
Skills
- Microsoft Word
- PowerPoint
- Excel
- Data entry
- QuickBooks
- Special Education Support
- Perform routine tasks assigned
- Technical Support
- Scheduling
- Data Entry
- Recordkeeping and bookkeeping
- Calendar Management
- File Management
- Basic Life Support
- Compassion and Empathy
- Patient Relations
- Documentation expert
References
- Tim Bell ( Former Principal/Supervisor) 952-261-4160
- Tami Schmidt (Former Supervisor) 209-416-9426
- Pamela Holberg (Former Supervisor) 612-325-4695
Timeline
Special Education Paraprofessional
Teachers On Call
11.2023 - 06.2024
Special Education Paraprofessional
Prior Lake Savage Area Schools
09.2023 - 11.2023
Special Education Paraprofessional
Prior Lake-Savage School District
09.2023 - 11.2023
Special Education Paraprofessional
Prior Lake-Savage School District
02.2023 - 03.2023
Professional Sales Associate
Home Depot
10.2022 - 01.2023
Self Employed Cleaning Contractor
Myself
07.2021 - 05.2022
Special Education Paraprofessional
Prior Lake-Savage School District
11.2018 - 09.2021
Assistant Teacher
Sonnet Montessori
09.2017 - 11.2017
Warehouse Service Coordinator
Hot Springs Pool & Spa
08.2015 - 03.2016
Teachers Aide
Kids Count Daycare
09.2014 - 04.2015
CNA- Part-Time
Keystone Communities
08.2014 - 03.2015
PCA-Young Adult
01.2014 - 01.2022
Preschool Daycare Aide-Part Time
St. Paul’s Lutheran Church and School
11.2013 - 09.2014
Resident Coordinator- Part Time
Augustana Emerald Crest
08.2013 - 11.2013
Certified Nursing Assistant-Full Time
The Evangelical Lutheran Good Samaritan Society
05.2012 - 04.2013