Summary
Overview
Work History
Education
Skills
Timeline
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Ashley McGuane

Fitchburg,MA

Summary

Results-focused hairstylist dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.

Overview

19
19
years of professional experience

Work History

Hairdresser

Lookin Good Haircutters
Westford, MA
03.2007 - Current
  • Kept work areas, tools and equipment clean and properly sanitized.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Answered phone calls daily to assess customer needs, schedule appointments and give advice about hairstyle and color options.
  • Styled hair for events such as weddings and proms.
  • Helped clients achieve desired looks for daily wear and special events.
  • Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Processed payments, entering sales in register for prompt customer service.

Dietary Aide

Genesis HealthCare
Westford, MA
01.2003 - 06.2006
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.
  • Maintained strict levels of cleanliness for tables, floors and prep areas.
  • Cleared tables and removed dishes, trays and utensils from dining room to dishwashing area.
  • Arranged tray and or table settings with proper tableware, condiments and tray card.

Education

Hairstyling

Lowell Academy of Hairdressing
Lowell, MA
03.2007

High School Diploma -

North Middlesex Regional
Townsend, MA
06.2006

Skills

  • Maintaining Clean Work Areas
  • Service Quality
  • Customer Loyalty
  • Professional Relationships
  • Color Application
  • Special Occasion Styling
  • Adaptable to Changing Client Needs
  • Problem Anticipation and Resolution
  • Workflow Efficiency

Timeline

Hairdresser

Lookin Good Haircutters
03.2007 - Current

Dietary Aide

Genesis HealthCare
01.2003 - 06.2006

Hairstyling

Lowell Academy of Hairdressing

High School Diploma -

North Middlesex Regional

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Ashley McGuane