Alexandria DiMartino
Cicero,NY
Summary
Customer-oriented hairstylist experienced in tailoring specific styles to suit customer requests and cosmetic preferences. Innovative beauty specialist, recommending new trends and products based on client interest. Flexible and strategic vision for fashion-forward approaches.
Ambitious hairdresser offering 10 years of experience delivering modern and classic hair designs and techniques for men, women and children. Conversational and energetic with expertise in fostering client loyalty to drive revenue. Skilled in interpreting client requests and achieving superior results with every service.
Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Overview
10
10
years of professional experience
Work History
Hairdresser
Studio 11 Salon And Spa
Cicero, NY
09.2021 - Current
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Trimmed, cut and shaped hair and hairpieces based on customer preference.
- Assessed customer hair texture, treatment history and desired outcome to determine services required.
- Processed payments, entering sales in register for prompt customer service.
- Recorded notes for future reference about customer preferences and services delivered.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Suggested treatments and styles to suit customer appearance and fashion choices.
Line Cook
Wrap It Up Express
Clay, NY
09.2016 - 03.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared food items such as meats, poultry and fish for frying purposes.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Grilled meats and seafood to customer specifications.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Education
Business Administration
Onondaga Community College
Syracuse, NY09.2013
Highschool Diploma -
Liverpool High School
Liverpool, NY01.2013
Skills
- Customer Needs Assessment
- Facial Hair Removal
- Problem Anticipation and Resolution
- Customer Experience
- Maintaining Clean Work Areas
- Hair Cutting and Trimming
- Hair Straightening and Curling
- Digital Recordkeeping
- Clipper and Trimmer Operation
- Scalp Care
- Eyebrow Shaping
- Adaptable to Changing Client Needs
- French Braids
- Technique Expertise
Timeline
Hairdresser
Studio 11 Salon And Spa
09.2021 - Current
Line Cook
Wrap It Up Express
09.2016 - 03.2020
Business Administration
Onondaga Community College
Highschool Diploma -
Liverpool High School
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