Ashley McLamb
Benson,NC
Summary
Motivated professional with years of experience developing customer relationships and providing quality service.
Overview
10
10
years of professional experience
Work History
Assistant Branch Manager
NC State Employees Credit Union
Benson, NC
09.2022 - Current
- Monitored daily operations and supported Branch Manager in necessary duties.
- Resolved customer issues effectively in order to maintain strong customer relationships.
- Monitored production reports of staff and promote cross-selling of other products and services.
- Maximized sales potential by training new members in improved sales strategies.
Senior Financial Services Officer
NC State Employees Credit Union
Benson, NC
07.2015 - 09.2022
- Cross-sold bank products and services based on customer needs to boost sales.
- Performed daily reconciliation of accounts to maintain accurate records.
- Assisted Customers with various account and lending needs.
Sales Associate
O’Reilly Auto Parts
Cary , NC
02.2014 - 04.2015
- Commercial and Retail Sales
- Maintained Gross Profit Margins in excess of 40%
- Met with prospective clients to generate new business.
- Upsold additional items based on customer interests and needs.
Education
Bachelor of Science - Finance
North Carolina State University
Raleigh, NC05-2015
Skills
- Client Relationship Management
- Budget Control
- Strong interpersonal skills
- Risk Mitigation
- Sales management
- Business Development
Timeline
Assistant Branch Manager
NC State Employees Credit Union
09.2022 - Current
Senior Financial Services Officer
NC State Employees Credit Union
07.2015 - 09.2022
Sales Associate
O’Reilly Auto Parts
02.2014 - 04.2015
Bachelor of Science - Finance
North Carolina State University
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