Ashley Melendez
Commack,NY
Summary
Experience in providing exceptional customer service and working amongst colleagues in retail and front-desk operations. Proven ability to provide exceptional service, effectively communicate with diverse groups, and manage detailed records with accuracy. Skilled in multitasking, problem-solving, and maintaining composure under pressure. Eager to transition into a healthcare role to leverage strong interpersonal and administrative skills to enhance patient care and operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist
LA Fitness International
09.2023 - 05.2024
- Communicated effectively with members, staff, and vendors to facilitate smooth gym operations.
- Managed membership records, scheduled appointments, and handled billing with high accuracy.
- Efficiently scheduled and managed multiple appointments, balancing front desk responsibilities.
- Addressed and resolved member issues, demonstrating strong problem-solving skills.
Brand Representative
Altar'd State
05.2022 - 01.2023
- Communicate and work with coworks in cohesive manner to properly care for customers who came into the store.
- Managed inventory, processed transactions accurately, and ensured proper product placement.
- Balanced multiple tasks such as stocking, cashiering, and assisting customers efficiently
- Completing all jobs required even during high stress intervals of customers coming in.
Education
Bachelor of Science - Exercise Science
The University of Tampa
Florida 05.2024
Skills
- Customer Service Excellence
- Effective Communication
- Attention to Detail
- Time Management and Multitasking
Certification
- Certified Phlebotomist - National Registry of Allied Health Professionals
- CITI Certified - January 2024
Phlebotomist Certification
Enrollment into an accredited phlebotomist training program and follow classroom instruction and hands-on clinical practice. Individuals must fufill a specified number of clinical hours and perform blood draws under supervision. After completion of the course, one must take the NRAHP Phlebotomist Certification test and must continuously every two years renew their certification.
Timeline
Receptionist
LA Fitness International
09.2023 - 05.2024
Brand Representative
Altar'd State
05.2022 - 01.2023
Bachelor of Science - Exercise Science
The University of Tampa