Ashley Meleski
Grand Junction,CO
Summary
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
3
3
years of professional experience
Work History
Supervisor
Freddys Frozen Custard
01.2024 - Current
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Educated staff on organizational mission and goals to help employees achieve success.
- Boosted team performance by developing customer service training materials and conducting service training.
Cashier
Petsmart
09.2022 - 08.2023
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Worked with floor team and managers to meet wide range of customer needs.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Kennel Technician
Country Club Pet Resort
04.2022 - 07.2022
- Mixed and administered special food to individual animals based on their dietary needs.
- Kept animals clean and free of contaminants to keep them healthy.
- Collected animal waste produced and discarded in trash or approved receptacles.
- Restocked supplies and rotated items to maintain efficient working.
Janitorial Engineer
Professional Business Cleaning Solutions
02.2022 - 04.2022
- Kept building spaces premises clean inside and outside.
- Maintained clean environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Checked in and stocked inventory throughout facility.
Indoor Playground Attendant
Jump Zone
10.2021 - 03.2022
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Promoted safety of visitors and minimized liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, and giving them items they needed.
- Cleaned toys and play places to reduce spread of germs and bacteria.
T's Candy Crave
Jennies Playhouse
10.2021 - 03.2022
- Recommended complementary purchases to customers, increasing revenue.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
Hostess/Busser
Village Inn
08.2021 - 10.2021
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Supervisor
Freddys Frozen Custard
01.2021 - 08.2021
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Listened attentively to customer complaints or requests and resolved issues without need to escalate.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Education
High School Diploma -
Central High School
Grand Junction, CO05.2022
Skills
- Animal Observations
- Housekeeping Requirements
- Animal Training
- Cooperative Attitude
- Front of House Management
- Guest Greeting and Seating
- Conscientious and Detail-Oriented
- Customer Service
- Meeting Sales Goals
- Merchandise Rentals
- Store Opening and Closing
Timeline
Supervisor
Freddys Frozen Custard
01.2024 - Current
Cashier
Petsmart
09.2022 - 08.2023
Kennel Technician
Country Club Pet Resort
04.2022 - 07.2022
Janitorial Engineer
Professional Business Cleaning Solutions
02.2022 - 04.2022
Indoor Playground Attendant
Jump Zone
10.2021 - 03.2022
T's Candy Crave
Jennies Playhouse
10.2021 - 03.2022
Hostess/Busser
Village Inn
08.2021 - 10.2021
Supervisor
Freddys Frozen Custard
01.2021 - 08.2021
High School Diploma -
Central High School