Molly Doolin
Stoneham,MA
Summary
Compassionate and experienced animal care professional with expertise managing large, cage-free groups of animals, including up to 50 dogs of all ages, sizes, and breeds. Skilled in reading animal behavior, handling unpredictable situations, safely de-escalating conflicts, and implementing strategies to prevent behavioral issues. Proficient in administering all types of medications and maintaining a safe, controlled, and enriching environment. Dedicated to animal welfare and fostering positive, stress-free interactions in dynamic settings.
Overview
9
9
years of professional experience
Work History
Dog Daycare Supervisor
Pet Companions Bed & Biscuit
Reading, Massachusetts
07.2022 - 12.2025
- Supervised daily operations for dog care and safety at a leading pet daycare.
- Trained new employees on best practices for dog handling and customer service.
- Enforced health and safety protocols to maintain a clean and safe environment.
- Communicated with pet owners regarding care routines and behavioral observations.
- Provided customer service support by responding promptly to inquiries via phone or email.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Coordinated with veterinary services when medical attention was required.
- Maintained accurate records of each dog's health status and medical history while they were in our care.
- Updated social media accounts regularly with photos of the animals in our care along with other relevant content.
- Attended the Pet Boarding & Daycare Expo East 2024.
- Created a detailed schedule for each staff member outlining their duties for the day.
- Organized daily activities for the dogs, including playtime, walks, grooming, feeding, and naptime.
- Ensured safety of all dogs in daycare by closely monitoring interactions between them and intervening when necessary.
- Tracked inventory levels of supplies used at the daycare center and placed orders when needed.
- Supervised playtime to ensure a safe and fun environment for all dogs.
- Developed personalized care plans for dogs with special needs or requests from owners.
- Managed check-in and check-out processes, ensuring accurate record-keeping.
- Provided basic training and reinforcement of commands to enhance dog behavior.
- Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
- Implemented enrichment activities to stimulate mental engagement.
- Assessed animals for injury and illness.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Assisted with grooming tasks such as bathing, brushing, and nail trimming.
- Responded to emergency situations according to protocol to ensure animal welfare.
- Monitored dogs for signs of illness or distress and reported concerns to management promptly.
- Conducted initial assessments of temperament for new dogs to ensure compatibility with group play.
- Supervised up to 50 dogs in a cage-free environment.
Floral Department Manager
Stop & Shop
Stoneham, MA
05.2017 - 12.2021
- Utilized expert communication skills to collaborate with customers and design bouquets, corsages and other floral pieces to meet requirements.
- Trained and supervised staff on floral design techniques and customer service.
- Organized daily operations of floral department, overseeing staffing, ordering supplies, and managing inventory to ensure smooth workflow.
- Delegated assignments and set schedules for effective coverage of floral department needs.
- Maintained cleanliness and organization of the floral department workspace.
- Coordinated display arrangements to enhance visual appeal in the store.
- Created eye-catching product displays with clear signage to enhance visibility and attract customer interest.
- Developed promotional displays that engaged customers and drove sales.
- Prepared reports on sales data, inventory levels and other metrics related to the floral department.
Education
Stoneham High School
05.2019
Skills
- Dog handling
- Health protocols
- Customer communication
- Record management
- Emergency response
- Adaptability to unpredictable animal behavior
- Administer all medications
- Information collection and recording
- Animal observations
- Animal Feeding Techniques
- Animal enrichment activities
- Animal body language
- Group play monitoring
- Marketing and promotion
Timeline
Dog Daycare Supervisor
Pet Companions Bed & Biscuit
07.2022 - 12.2025
Floral Department Manager
Stop & Shop
05.2017 - 12.2021
Stoneham High School