Danna Leonard
Joliet,Illinois
Summary
Proven track record in enhancing pet well-being and client satisfaction as a Dog Daycare Provider, coupled with expertise in office management at Floor Covering Associated. Skilled in canine behavior and problem-solving, successfully expanded clientele base and optimized office workflows. Demonstrates adaptability, dependability, and a commitment to excellence in all endeavors.
Overview
35
35
years of professional experience
Work History
Dog Daycare Provider
Self Employed Writer
05.2019 - Current
- Encouraged physical exercise and mental stimulation through supervised playtime, structured group activities, and individualized attention to help maintain overall well-being of dogs within daycare facilities.
- Ensured proper feeding and medication administration for all dogs according to owner instructions, promoting optimal health and wellbeing.
- Supported business growth by actively participating in local community events, representing the company professionally and fostering positive relationships with potential clients.
- Boosted clientele base through participation in promotional activities like discounted offers during slower periods in order to attract more pet owners seeking daycare services for their dogs.
Administrative Office Manager
Floor Covering Associated
08.1989 - 08.2018
- Created a welcoming office environment by maintaining clean, organized spaces for staff use.
- Updated reports, managed accounts, and generated reports for company database.
- Managed payroll and benefits administration to ensure accuracy and compliance with company policies.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Delivered performance reviews, recommending additional training or advancements.
- Optimized workflow within the office by delegating tasks effectively among team members according to expertise levels.
- Ensured timely completion of projects by creating detailed schedules and monitoring progress throughout each phase.
- Coordinated internal company-wide meetings, executive committee meetings, conferences and staff meetings.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Improved communication between departments for better collaboration and problemsolving.
Education
Diploma - General Studies
Romeoville High School
Romeoville, IL05.1985
Skills
- Cleanliness and hygiene
- Canine Behavior Knowledge
- Patience and Calmness
- Dog Handling
- Pet First Aid
- Basic Dog Nutrition
- Dog Training Techniques
- Understanding Breed Differences
- Adaptable and Flexible
- Positive Reinforcement Methods
- Problem-Solving
- Honest and Dependable
- Dependable and Responsible
- Human and Animal Safety
- Meal Preparation
Additional Information
In my career as an Office Manager I oversaw all aspects of 4 separate office locations and effectively managed a staff of 25 people. I pride myself on being able to work well with many different personalities and I managed my staff in a kind, fair way. I was very well liked and respected and therefore our performance as a team was exemplary.
Timeline
Dog Daycare Provider
Self Employed Writer
05.2019 - Current
Administrative Office Manager
Floor Covering Associated
08.1989 - 08.2018
Diploma - General Studies
Romeoville High School
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