Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Diamond Reaves

Joliet,Illinois

Summary

Passionate about the power of data to reveal insights and drive informed decision-making. Interest in business analytics stems from a love for problem-solving and distilling complex information into actionable strategies. Currently pursuing a Bachelor of Science in Business Analytics at Lewis University, honing skills in leveraging data to enhance business performance and strategic decision-making. Equipped with hands-on experience and certifications in tools like Google Analytics. Dedicated to building a strong technical foundation and critical thinking abilities essential for success in this field. Strong work ethic, adaptability, and thirst for continuous learning. Seeking a collaborative environment that values growth and data-driven impact. Eager to contribute meaningfully and develop professionally, excited about the opportunity to bring focus and potential to the right organization. Thank you for considering my application.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Fulfillment Operations Analyst

Amazon
01.2021 - Current
  • Investigate and resolve logistical and inventory discrepancies using internal data systems and proprietary tools to ensure smooth product flow across fulfillment operations.
  • Analyze data patterns to identify root causes behind unreceived or un-shippable inventory, directly supporting team KPI's related to accuracy.
  • Independently lead departments, driving operational efficiency across all damage resolutions, vendor relations, and auditing processes. Implemented strategic workflow improvements to enhance throughput and reduce backlogs.
  • Collaborate cross functionally with remote support teams to escalate unresolved issues, submit technical support tickets, and execute vendor connected resolutions.

Financial Assistant

Posh Hospitality Group
06.2022 - 08.2022
  • Managed accounts payable processes, ensuring prompt payment of invoices while avoiding duplicate payments or late fees.
  • Facilitated the development of strong vendor relationships through consistent communication on payment schedules.
  • Supported executives by conducting research, reporting and documentation.

Education

Bachelor of Science - Business Analytics

Lewis University
Romeoville, Illinois
12.2026

Skills

  • MS Excel
  • MS Word
  • PowerPoint
  • Google Workspace
  • Data Entry
  • Quality Systems
  • Problem-Solving
  • Efficiency Optimization
  • Data Interpretation
  • Auditing
  • Customer Service
  • Team Collaboration
  • Written Communication
  • Verbal Communication

Certification

Google Analytics Certification, https://skillshop.credential.net/85f19e65-cfc1-4b57-81ea-b52e2908292b

Timeline

Financial Assistant

Posh Hospitality Group
06.2022 - 08.2022

Fulfillment Operations Analyst

Amazon
01.2021 - Current

Bachelor of Science - Business Analytics

Lewis University