Ashley Mendoza
Inman,SC
Summary
Proficient Sales Consultant 10 with years of experience working with clients to design perfect spaces. Positive, upbeat individual well-known for superior design skills, leading clients to ultimate design goals. Reliable salesperson combines artistic expression and business acumen for company success Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
25
25
years of professional experience
Work History
Pro Sales Specialist
Lowes Home Improvment
01.2023 - Current
- Utilized modern analytics tools to monitor KPIs regularly; identifying trends and patterns that informed adjustments to sales strategies accordingly.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Delivered compelling sales presentations, resulting in the successful acquisition of new accounts.
- Exceeded sales targets by building strong relationships with clients and providing exceptional customer service.
- Developed, maintained and utilized diverse client base.
- Trained new employees on customer service, money handling and organizing strategies.
- Informed customers of promotions to increase sales productivity and volume.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
Owner/Operator
From the Ashes Cabinetry and Furniture Redesign
09.2012 - Current
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Devised business and marketing plans and prepared monthly financial reports.
- Set pricing structures according to market analytics and emerging trends.
- Set up design meetings with clients to discuss scope of job and needs.
- Worked up estimates for jobs, researched for all products needed for job, and worked with client from start to finish of job.
- Helped to ensure cohesive design for cabinetry and any other projects that were going with the cabinetry work (flooring, counters, tile , hardware and wall paint colors)
- Worked on all parts of the refinishing project.
Certified Dog Trainer
Petsmart
04.2003 - 07.2008
- Evaluated individual needs of dogs to provide appropriate training and behavior modification instruction.
- Used food and toy rewards, humane training tools and verbal and leash corrections to teach dogs behaviors.
- Discussed appropriate canine socialization methods with pet owners and explained proper use of sit, stay and down commands.
- Conducted training classes and assisted with animal behavior help requests and enrichment programs.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Scheduling of classes for all trainers in store
- Spent time with customers working with them to find the right products for their needs.
Office Manager
Reynolds Veterinarian Hospital
07.1999 - 03.2003
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Managed office inventory and placed new supply orders.
- Interpreted and communicated work procedures and company policies to staff.
- Coded and entered daily invoices with in-house accounting software.
- Administered payroll and maintained proper documentation of employee personnel.
- Monitored payments due from clients and promptly contacted clients with past due payments.
Education
Some College (No Degree) - Psychology
University of South Alabama
Mobile, ALHigh School Diploma -
Mobile Christian School
Mobile, Al05.1998
Skills
- Independent Decision Making
- Problem-Solving
- Team Collaboration
- Design Implementation Coordination
- Design Visualization
- Relationship Building
- Color Discrimination
- Sales and Marketing Support
- Theme and Color Selection
- Adaptability and Flexibility
- Client Relationship Management
- Referral Marketing
Timeline
Pro Sales Specialist
Lowes Home Improvment
01.2023 - Current
Owner/Operator
From the Ashes Cabinetry and Furniture Redesign
09.2012 - Current
Certified Dog Trainer
Petsmart
04.2003 - 07.2008
Office Manager
Reynolds Veterinarian Hospital
07.1999 - 03.2003
Some College (No Degree) - Psychology
University of South Alabama
High School Diploma -
Mobile Christian School