Ashley Milburn
San Francisco,CA
Summary
Dedicated child-care provider with strengths in patience, empathy, and child supervision. Proven ability to develop engaging lesson plans and support emotional well-being in early childhood education.
Compassionate childcare professional with extensive experience in early childhood education. Skilled in communication and relationship-building, fostering trust with families while promoting children's social and emotional skills. Committed to creating a safe and nurturing environment for growth.
Overview
13
13
years of professional experience
Work History
Child-care Provider
Efficient Grace Childcare
06.2018 - Current
- Supervised daily activities and ensured a safe environment for children.
- Developed engaging lesson plans that promoted early childhood learning and development.
- Collaborated with parents to discuss child progress and address concerns effectively.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Encouraged children to develop healthy social and emotional skills.
Senior Eligibility Worker
City & County of San Francisco
02.2013 - 02.2018
- Assessed client eligibility for public assistance programs, ensuring compliance with regulations.
- Processed applications and conducted interviews to gather necessary documentation for benefit determination.
- Collaborated with social services to address client needs and improve service delivery.
- Analyzed case data to identify trends and recommend process improvements for operational efficiency.
- Developed and maintained strong relationships with community organizations to facilitate client access to resources.
- Interviewed applicants and explained scope of different available benefits.
- Maintained confidentiality at all times while handling sensitive client data related to personal finances, health concerns, and family situations.
- Exemplified professionalism and commitment to public service excellence by consistently meeting or surpassing established performance metrics related to application processing speed, accuracy, and client satisfaction ratings.
Education
Developmental Psychology
City College of San Francisco
San Francisco, CA05-2027
Skills
- Patience and empathy
- Child supervision
- CPR training
- Childcare
- Early childhood education
- Special needs experience
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 8 in the development of National Black Child Institute SF Village.
- Earned numerous referrals to other families due to exceptional reliability, affordable rate, and positive reports.
Affiliations
Children's Council of San Francisco, Policy Board Member
NBCDI SF Village
Timeline
Child-care Provider
Efficient Grace Childcare
06.2018 - Current
Senior Eligibility Worker
City & County of San Francisco
02.2013 - 02.2018
Developmental Psychology
City College of San Francisco