Ashley Miles
Detroit,MI
Summary
Proven track record in enhancing guest satisfaction and maintaining cleanliness standards at Little Caesars Arena, showcasing expertise in stain removal and exceptional guest relations. Demonstrated ability to lead with a results-driven approach, achieving significant improvements in efficiency and safety compliance. Skilled in both teamwork and health and safety protocols, ensuring optimal operational performance. Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings, and municipal buildings nightly. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Stocker
Meijer
07.2014 - 09.2017
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Maintained effective team member communication.
- Performed inventory control, such as counting, and stocking merchandise.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Followed orders precisely for correct items, sizes and quantities.
- Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Received new stock and input values into computer system.
- Updated merchandise pricing to match new values and special promotional rates.
- Maintained store assets with effective loss prevention strategies.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Kept work areas neat, clean and free from debris.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Greeted store customers and discussed needs.
Housekeeping Cleaner
Little Caesars Arena
12.2019 - 08.2022
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Operated electronic backpack vacuums and floor sweepers.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Performed routine housekeeping functions.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Reset and refilled machines following major payouts.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Cleaned and stocked players rooms by replacing used towels and linens vacuuming floors, and restocking bathroom items.
Housekeeping and Laundry Attendant
Pine Knob Music Theatre
12.2019 - 08.2022
- Assisted with light housekeeping duties as well as running errands.
- Organized and used industrial cleaning products following strict safety procedures.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Education
No Degree -
Oak Park High School
Oak Park, MI06.2008
Skills
- Stain Removal
- Waste disposal
- Window Cleaning
- Guest Relations
- Health and safety compliance
- Resident support
- Housekeeping
- Teamwork
- Cleaning bathrooms
- Customer Service
- Restroom detailing
- Cleaning and organizing abilities
Timeline
Housekeeping Cleaner
Little Caesars Arena
12.2019 - 08.2022
Housekeeping and Laundry Attendant
Pine Knob Music Theatre
12.2019 - 08.2022
Stocker
Meijer
07.2014 - 09.2017
No Degree -
Oak Park High School