Ashley Mock
Newton Falls,OH
Summary
Results-oriented Director and substance use counselor with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful client care and enhance organizational performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Social Work Intern
Coleman Health Services
03.2024 - Current
- Therapist intern responsible for a caseload of 10-15 clients, specialized in co-occurring disorders, completed required documentation for diagnostic assessments, crisis pre-screens, and individual counseling sessions, utilized several assessment tools to provide accurate diagnosis, conducted group IOP facilitation and documentation.
Director of Residential Services
Coleman Health Services
03.2023 - Current
- Oversaw all aspects of residential services, including operations and staff management for 3 SUD and co-occurring disorder sites, developed and implemented strategic plans to improve the quality of residential services and enhance resident experience, managed a team of 5 employees, implemented cost-saving measures resulting in a 20% reduction in operational expenses, led efforts to improve resident retention rates, collaborated with other agencies for seamless coordination of services, assisted with grant funding and implementation plans.
Peer Support Specialist/ Community Case Manager
Coleman Health Services
04.2021 - 04.2023
- Family Peer Mentor for JFS Ohio START program, jail peer liaison for incarcerated clients, provided direct support and assistance to individuals with SUD, utilized personal lived experience to establish rapport and build trust with clients, advocated for clients' rights and needs, collaborated with treatment teams to develop individualized recovery plans, maintained accurate documentation of client interactions.
Education
Master's degree in Social Work - Social Work
Walden University
Minneapolis, MN11.2024
Bachelor's degree in Science of Nursing -
Youngstown State University
Youngstown, OH12.2011
Skills
- Client Advocacy
- Multicultural Competence
- Crisis Intervention
- Individual Counseling
- Case Management
- Referrals and networking
- Treatment Planning
- Administrative Management
- Team Collaboration
Certification
- Ohio Certified Peer Recovery Supporter 03/21-03/25
- Chemical Dependency Counselor's Assistant, 10/22-10/24
- CPR/First Aid, 11/01/23- 11/01/25
References
Available upon request
Timeline
Social Work Intern
Coleman Health Services
03.2024 - Current
Director of Residential Services
Coleman Health Services
03.2023 - Current
Peer Support Specialist/ Community Case Manager
Coleman Health Services
04.2021 - 04.2023
Master's degree in Social Work - Social Work
Walden University
Bachelor's degree in Science of Nursing -
Youngstown State University
- Ohio Certified Peer Recovery Supporter 03/21-03/25
- Chemical Dependency Counselor's Assistant, 10/22-10/24
- CPR/First Aid, 11/01/23- 11/01/25
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