Ashley Mogler
Saint Louis Park,MN
Summary
Dynamic professional with diverse experience across retail and laboratory settings, driving team performance and enhancing customer satisfaction. With experience in training associates, managing operations, and implementing effective communication strategies to resolve issues and streamline processes. Proficient in utilizing data analysis tools to improve operational efficiency. Recognized for paying to small details, and implementing effective and efficient resources to drive for better results.
Overview
8
8
years of professional experience
Work History
Laboratory Assistant III
STERIS
10.2021 - Current
- Communicated with customers to address sample discrepancies, and provided effective solutions to resolve holds, ensuring timely testing.
- Ensured product traceability to maintain compliance and quality standards.
- Proficient in adhering to industry standards such as OSHA, ISO 17025, GMP, GDP, and FDA regulations, while consistently prioritizing safety.
- Managed the completion of BIs, SCBIs, and plate sales documentation, while also controlling inventory and stock for the area.
- Implementing large projects, such as ST108 and the LIMS Labware database.
- Led the Community Outreach Committee, organizing events such as the Safety Month Picnic and International Women's Day activities.
Product and Operations Specialist
Old Navy
04.2019 - 12.2021
- Provided exceptional customer service, assisting with all aspects of store operations to enhance the shopping experience.
- Calculated Units Per Hour (UPH) for each department, establishing efficient workflows to help employees meet performance goals.
- Managed in-store marketing and promotions, driving sales, and customer engagement on the sales floor.
- Wrote detailed loss prevention reports while effectively recovering merchandise.
Supervisor
Charlotte Russe
02.2017 - 03.2019
- Supervised and trained associates, fostering a positive and productive work environment.
- Specialized in shoe sales, providing expert product knowledge and customer service.
- Managed payroll submissions, ensuring accuracy and timely processing.
Education
High School Diploma -
Saint Louis Park High School
06-2016
No Degree -
Normandale Community College
Minneapolis, MNSkills
- Laboratory safety protocols
- Sample preparation
- Stock management
- Laboratory Documentation
- Regulatory compliance
- Fast Learner
- Communication
- Leadership and Teamwork
- Effective Time Management
- Customer Service
- Initiative and Problem-solving Abiliites
- Detail Oriented
- Computer Skills
- Microsoft Excel
- Loss Prevention
- Employee scheduling
Languages
Spanish
Limited Working
Timeline
Laboratory Assistant III
STERIS
10.2021 - Current
Product and Operations Specialist
Old Navy
04.2019 - 12.2021
Supervisor
Charlotte Russe
02.2017 - 03.2019
High School Diploma -
Saint Louis Park High School
No Degree -
Normandale Community College