Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Monroe

Schenectady

Summary

Dedicated healthcare professional with experience in patient care and customer service. Proficient in vital signs monitoring and transferring patients as well as blood sample collection, committed to ensuring patient comfort and safety while maintaining compliance with healthcare standards.

Overview

5
5
years of professional experience

Work History

Medical Assistant/Phlebotomist Technician

Capital Care Family Practice
Schenectady, NY
06.2025 - Current
  • Assisted healthcare providers with patient examinations, ensuring smooth workflow in clinical settings.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Collected blood samples using venipuncture ensure patient safety and comfort.
  • Assisted in training new phlebotomists.
  • Performed quality control checks on equipment and supplies to maintain operational efficiency in the lab.
  • took over 60 script calls and drew over 100 blood draws a day.

Certified Nursing Assistant

Kingsway Arms Nursing Center
Schenectady, NY
12.2024 - 03.2025
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.

Pharmacy Technician

CVS Pharmacy
Schenectady, NY
08.2024 - 12.2024
  • Processed prescription orders accurately and efficiently in fast-paced environment.
  • Assisted pharmacists with medication preparation and dispensing tasks.
  • Managed inventory levels, ensuring stock availability and minimizing waste.
  • Provided exceptional customer service by addressing inquiries and resolving issues.

Certified Nursing Assistant

Nurse Connection Staffing
Schenectady, NY
01.2024 - 07.2024
  • Monitored vital signs and documented patient information accurately.
  • Participated in training new staff, sharing best practices for effective patient interactions.
  • bathing
  • transfers to and from bed
  • feeding
  • plan activities

Certified Nursing Assistant

Our Lady Of Mercy Medical Center
Guilderland, NY
08.2022 - 12.2023
  • Provided compassionate patient care, assisting with daily living activities and ensuring comfort.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained cleanliness and organization of patient areas, promoting a safe environment.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

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Cashier

Panera Bread
Schenectady, NY
12.2021 - 08.2022
  • Maintained cleanliness and organization of the dining area to enhance customer experience.
  • Handled cash, credit, and gift card transactions while ensuring adherence to company policies.
  • Collaborated with team members to ensure timely service during peak hours.

Education

No Degree - Pre Reqs

Hudson Valley Community College
Troy, NY

High School Diploma -

Mohonasen Senior Highschool
Schenectady, NY
06-2023

Skills

  • HIPAA compliance
  • Butterfly needle technique
  • Customer service
  • Patient care
  • Bathing assistance
  • Vital signs monitoring
  • Bedside manner
  • Electronic charting
  • Feeding assistance
  • Order of draw
  • Venipuncture

Timeline

Medical Assistant/Phlebotomist Technician

Capital Care Family Practice
06.2025 - Current

Certified Nursing Assistant

Kingsway Arms Nursing Center
12.2024 - 03.2025

Pharmacy Technician

CVS Pharmacy
08.2024 - 12.2024

Certified Nursing Assistant

Nurse Connection Staffing
01.2024 - 07.2024

Certified Nursing Assistant

Our Lady Of Mercy Medical Center
08.2022 - 12.2023

Cashier

Panera Bread
12.2021 - 08.2022

No Degree - Pre Reqs

Hudson Valley Community College

High School Diploma -

Mohonasen Senior Highschool