Ashley Montesinos
Independence,KY
Summary
Motivated and focused student with great communication skills. I’m looking to apply leadership and teamwork abilities at an entry-level job position for further professional growth. With a strong desire to contribute to the healthcare community and edhance the patient experience. I adept at working well with others and committing myself as a positive team player.
Overview
1
1
year of professional experience
Work History
Host
Texas Roadhouse
Florence, KY
06.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Picker Packer
Cengage Learning
Independence, KY
10.2023 - 02.2024
- I was ensure that orders were accurately picked and packaged for shipping.
- Also to maintain accurate records of all items picked.
- Ensure that any damaged or incorrect items were reported.
Host
Carrabba' Italia Grill
Crestview Hills, KY
09.2023 - 02.2024
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Ensured compliance with health and safety regulations within the restaurant.
- Provided excellent customer service by anticipating customer needs.
- Greeted guests and gathered information to seat groups or place on waitlist.
Education
Sonography
Cincinnati State Technical And Community College
Cincinnati, OHHigh School Diploma -
Simon Kenton High School
Independence, KY05-2024
Skills
- Bilingual
- Team leadership
- Order Picking
- Customer Service
- Relationship building
- Communication
- Confidence
Timeline
Host
Texas Roadhouse
06.2024 - Current
Picker Packer
Cengage Learning
10.2023 - 02.2024
Host
Carrabba' Italia Grill
09.2023 - 02.2024
High School Diploma -
Simon Kenton High School
Sonography
Cincinnati State Technical And Community College