Ashley Montoya
Las Vegas,NV
Summary
Skilled Bartender with over eight years of experience in cocktail preparation and customer service. Committed to creating a safe and welcoming environment for staff and patrons. Expertise in using precise techniques and measurements to craft high-quality beverages. Focused on enhancing customer experiences to foster loyalty and repeat business.
Overview
22
22
years of professional experience
Work History
Bartender
Boulder Station Hotel Casino
Las Vegas, 89121
05.2024 - Current
- Provided exceptional customer service to enhance dining experiences.
- Mixed cocktails and beverages for diverse customer preferences.
- Maintained cleanliness and organization of bar area throughout shifts.
Bartender
Bonefish Grill Restaurants
Las Vegas, NV
12.2022 - 12.2023
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Mixed and served drinks according to standard recipes, ensuring consistent quality and customer satisfaction.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Implemented alcohol awareness procedures to prevent intoxication.
- Poured wine, beer, and cocktails for patrons at the bar.
- Advised patrons on food and drink pairings and special promotions to enhance dining experience.
- Upsold premium brands to customers, contributing to increased sales revenue.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Bartender
Dave and Buster
Henderson, Nevada
12.2022 - 05.2023
- Crafted unique cocktails and beverages tailored to customer preferences.
- Ensured cleanliness and organization of bar area during busy shifts.
- Delivered outstanding customer service to improve overall dining experiences.
Bartender/Barback
South Point Casino & Hotel
Las Vegas, NV
03.2017 - 02.2021
- Experienced bartender with extraordinary customer service skills and a motivated attitude. Knowledgeable about drink combinations and committed to serving with a smile . Adept at maintaining a clean and organized work area ,and dedicated to providing customers with a warm and welcoming environment.
- Operated cash register and POS system for accurate transactions and provided correct change.
- Upsold customers from shelf to premium brands to help boost sales.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Utilized knowledge of bar and menu options to prepare drinks and offer tailored food recommendations.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
- Built rapport with patrons to encourage repeat visits. to build rapport and earn repeat business.
- Engaged with patrons to build rapport, enhancing customer loyalty and encouraging repeat visits.
Black Jack Dealer
South Point Hotel Casino
Las Vegas, NV
12.2014 - 03.2017
- Executed game duties by accurately handling money and chips to maintain operational integrity.
- Adhered to federal and state regulations and company policies to ensure compliance and safety standards.
- Strictly followed all federal and state regulations along with company policies.
- Welcomed guests at entrance to create a friendly atmosphere. with enthusiasm to promote fun, memorable and exciting experience.
Cocktail Server
Las Vegas Hilton
Las Vegas, NV
11.2004 - 03.2013
- Took drink orders from table games and slots, made sure patrons were satisfied
- Took drink orders from table games and slots, ensuring timely service and customer satisfaction
- Maintained good rapport with guests, enhancing their overall experience
- Organized and stocked station supplies to ensure efficiency during service. well stocked and cleaned
- Maintained tidiness and organization throughout bar area.
Education
High School Diploma -
Bonanza High School
Las Vegas, NVSkills
- Mixed drink preparation
- Cocktail preparation
- Beverage expertise
- POS operation
- Customer account management
- Excellent organizational skills
- Schedule flexibility
- Team player
- Adaptive communication
Timeline
Bartender
Boulder Station Hotel Casino
05.2024 - Current
Bartender
Dave and Buster
12.2022 - 05.2023
Bartender
Bonefish Grill Restaurants
12.2022 - 12.2023
Bartender/Barback
South Point Casino & Hotel
03.2017 - 02.2021
Black Jack Dealer
South Point Hotel Casino
12.2014 - 03.2017
Cocktail Server
Las Vegas Hilton
11.2004 - 03.2013
High School Diploma -
Bonanza High School