Adaptable hospitality professional with extensive experience in banquet service, bartending, and front-of-house operations. Known for attention to detail, time management, and strong customer service. Proven ability to train staff, support event execution, and deliver a polished guest experience.
Skills
Mixed drink preparation
Drink preparation
Alcohol regulations
Advanced wine knowledge
Wine recommendations
Friendly and outgoing wines
Glassware selection
Food pairing
Exceptional mixology
Setting up tables
Table arrangements
Preparing for events
Cleaning and sanitizing
Payment collection
Cash management
Quality assurance
Efficient multitasking
Multitasking
Dependability and punctuality
Stress tolerance
Time management
Decision-making
Self motivation
Teamwork
Outstanding service
Customer service
Conversational skills
Adaptable work style
Training staff
Attention to detail
Age verification
Staff training
Age identification checks
Certification
T I P S on premises
S M A R T
Work History
Banquet Bartender/Server
8 Years 4 Months
Hilton Hotel Frontenac | 03.2018 - 07.2026
Mixed cocktails, poured drinks, and maintained consistent presentation during banquet functions.
Coordinated with banquet captains and servers to time beverage service with meal schedules.
Prepared banquet bar setups, stocked glassware, and organized beverage stations for event service.
Monitored liquor inventory, replenished supplies, and secured bar areas after service.
Maintained cleanliness, sanitized equipment, and complied with hotel alcohol service standards.
Prepared for events by setting up bar, stocking supplies, and arranging tables.
Responded to guest questions and requests with friendly and knowledgeable service.
Contributed to successful events by setting up mobile bars in various locations according to event specifications.
Set up glassware, liquor, and other necessary supplies for special events.
Collaborated with banquet staff to ensure seamless event execution, resulting in increased client satisfaction and repeat business.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Set and reset tables to support serving staff.
Ensured proper glassware was used for each cocktail type, demonstrating attention to detail that elevated guest experience levels.
Banquet and a La Carte Server/Buffet Supervisor
1 Year
Crown Plaza Hotel | 04.2016 - 04.2017
Delivered banquet and à la carte service with precise timing, ensuring seamless guest dining experiences.
Communicated event flow with kitchen and catering teams to maintain smooth service execution.
Trained new banquet staff on service sequence, table etiquette, and event readiness procedures.
Assisted captains and supervisors with last-minute event changes, ensuring accurate service delivery.
Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
Set up banquet tables and chairs based on event requirements.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Adhered to all health and safety regulations while serving food and beverages.
Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for a seamless guest experience.
Carried out professional service, retaining polite and friendly approach at all times.
Contributed to positive guest feedback by consistently delivering high-quality service in a professional manner.
Supported event coordinators by actively participating in pre-event meetings, discussing setup requirements, and establishing clear communication channels.
Received praise from management for consistently exhibiting a positive attitude toward work responsibilities despite long shifts or demanding schedules often associated with the industry.
Bartender/Server/Certified Trainer/Key Employee
14 Years 7 Months
Olive Garden Restaurant | 07.1991 - 02.2006
Mixed cocktails and prepared beverages accurately following recipe and alcohol safety guidelines.
Delivered attentive table service while maintaining Olive Garden hospitality standards.
Coordinated with kitchen and expo staff to ensure timely food and drink delivery.
Processed guest orders through POS system with accuracy and efficiency.
Recommended menu items and beverages based on guest preferences.
Maintained clean, organized bar and dining areas throughout service.
Trained new staff on service procedures, teamwork expectations, and guest care.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Maintained impeccably clean, attractive and well-stocked bar area.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Verified drinking age requirements of customers by carefully reviewing photo identification.
Upheld strict regulations for safe alcohol service and food safety.
Prepared custom drink orders by accurately measuring and mixing house ingredients.
Mixed unique and interesting cocktails for customers, including bar specials.
Tracked bar stock levels and promptly replenished low materials to prevent shortages.
Prepared garnishes by evenly slicing and pitting fruits.
Monitored participant workflow and behaviors throughout training process.
Documented attendance, participation, and progress.
Trained new hires in food handling and safety protocols to boost knowledge and performance.
Hostess/Server
1 Year 8 Months
Red Lobster Restaurant | 05.1989 - 01.1991
Greeted guests, managed waitlist, and coordinated seating to maintain smooth front-of-house flow.
Presented menus, described menu items, and answered dining questions with accurate, courteous service.
Took food and beverage orders, verified special requests, and communicated details clearly to kitchen staff.
Delivered meals promptly, checked guest satisfaction, and resolved service issues professionally.
Assisted with reservation management, walk-in seating, and efficient table turnover during peak periods.
Supported team members by resetting tables, refilling supplies, and maintaining clean dining areas.
Monitored dining room activity, anticipated guest needs, and upheld service standards throughout shifts.
Answered customers' questions, recommended items, and recorded order information.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Work Preference
Desired Job Title
Banquet BartenderBanquet Server
Work Type
Full Time
Minimum Desired Compensation
$0/hr
Important To Me
Work-life balanceCareer advancementCompany CultureFlexible work hoursHealthcare benefitsPaid time off401k match