Ashley Moore
Plano,TX
Summary
Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life. Compassionate Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Case Management Social Worker
Jonathan's Place
Garland, TX
01.2024 - Current
- Evaluated client needs, developed treatment plans, and monitored progress towards goals.
- Facilitated referrals to community resources and coordinated care among providers.
- Conducted assessment interviews with clients and family members to gather information on social history, current functioning, and service needs.
- Maintained accurate records of all client contacts, treatment plans, and assessments in accordance with agency policy.
- Collaborated with other professionals such as psychiatrists, probation officers, attorneys, school personnel., to coordinate care for clients.
- Provided crisis intervention services including stabilization of acute symptoms of mental illness or substance abuse issues.
- Developed individualized service plans based on identified needs and strengths of each client served.
Case Manager Coordinator
Eating Recovery Center
Plano, TX
02.2023 - 12.2023
- Developed and implemented case management plans for clients to ensure their needs were met.
- Created and maintained client records, tracking progress towards goals.
- Assisted with the coordination of care between providers, families, and other community resources.
- Collaborated with healthcare professionals to ensure continuity of care for clients.
Registered Behavior Technician
Cutting Edge Pediatric and Adult Therapy
Allen, TX
05.2022 - 11.2022
- Provided direct one-on-one instruction to children with autism in a variety of settings.
- Tracked data and monitored progress of student's goals and objectives.
- Conducted Functional Behavior Assessments to identify target behaviors and develop strategies for reduction and elimination.
- Maintained accurate records of all sessions conducted with students.
- Observed student behavior in various environments to assess levels of functioning and progress towards goals.
- Implemented visual supports such as schedules, picture cards.
Beyond the Behavior
Registered Behavior Technician
Wylie, TX
11.2021 - 04.2022
- Monitored patient behavior and progress, providing feedback to supervisors and clinicians.
- Implemented behavioral intervention strategies in both clinical and home settings.
- Administered assessments and tests to measure the effectiveness of interventions.
- Provided direct instruction to clients on socially appropriate behaviors.
- Maintained accurate data collection, recording, and graphing techniques as required by program protocols.
- Developed positive relationships with clients through effective communication and rapport building skills.
Outpatient Coordinator
Mesa Springs
Arlington, TX
04.2021 - 09.2021
- Facilitated communication between clinicians, patients, and other healthcare professionals.
- Monitored the accuracy of medical records ensuring compliance with relevant regulations.
- Assisted in resolving conflicts between providers, staff, and patients.
Education
Bachelor of Arts - Psychology
The University of Texas At Arlington
Arlington, TX05-2021
Child And Adolescent Psychology - Child And Adolescent Psychology
The Chicago School of Professional Psychology
DallasSkills
- Coordinating Care
- Client Rapport Building
- Patient Records Administration
- Recordkeeping And Documentation
- Data Collection And Management
- Inter-Department Collaboration
- Crisis Intervention Techniques
- Treatment Plans
- Care Plan Assessment
- Updating Treatment Plans
- Client Interviews
Affiliations
- Reading
Certification
- Basic Life Support effective 2/2023
Timeline
Case Management Social Worker
Jonathan's Place
01.2024 - Current
Case Manager Coordinator
Eating Recovery Center
02.2023 - 12.2023
Registered Behavior Technician
Cutting Edge Pediatric and Adult Therapy
05.2022 - 11.2022
Beyond the Behavior
Registered Behavior Technician
11.2021 - 04.2022
Outpatient Coordinator
Mesa Springs
04.2021 - 09.2021
Bachelor of Arts - Psychology
The University of Texas At Arlington
Child And Adolescent Psychology - Child And Adolescent Psychology
The Chicago School of Professional Psychology