Ashley Moos
Jacksonville
Summary
Results-driven professional with strong skills in team oversight and relationship building. Experience in implementing efficient communication processes and supporting employee integration, leading to improved team performance and customer service outcomes. Looking to join and benefit a growing administrative support team with a unique combination of skills and adaptable personality.
Overview
4
4
years of professional experience
Work History
Customer and Team Experience Coordinator
Target Incorporation U.S.
Orange Park, FL
01.2025 - Current
- Systematized a standard of positive encounters for both customers and fellow employees in lesser roles through ensurance of efficient workflows, implementation of strong intra-staff communication processes, and assistance in new employee integration.
- Acted as a pacesetter overseeing other staff at the direction of management to enforce policy and process expectations daily.
- Reviewed large digital orders in high volumes to verify and/ or achieve 100% accurate fulfillment of online requests for products.
- Accurately documented completion of workday tasks and product output to maintain efficiency records and supplier need trackers in good standing.
Sales and Service Representative
Target Incorporation U.S.
Jacksonville, FL
03.2024 - 12.2024
- Fulfilled detailed organizational tasks as given by management with efficiency and strong strategy.
- Maintained necessary understanding of ever changing policy and legal guidelines in a merchandising setting.
- Precisely handled cash and card sales in a high traffic environment: closed out cash registers and card totals at the end of all shifts in accordance to achieved sales.
- Ensured miscellaneous product areas were well stocked and neat throughout extended shifts.
- With seasonal changes in layout, adapted well to variability in workflow and organizational orders.
Childcare Lead
Private Home Services
Jacksonville, FL
08.2022 - 03.2024
- Responsible for the safety and schedules of multiple children within the home setting during the school day.
- Assisted in the completion of all school assignments for the children of the home daily, offering assistance with coursework and counseling for social challenges while building rapport.
- Attended to household needs such as cooking and cleaning in a timely fashion to well manage afternoon and evening schedules for maximum productivity while multitasking.
- Managed conflict between clients in manners appropriate and in accordance to variable ages, personality types, and social needs as learned in attentiveness to individual clients at time of care.
Education
Associate of Science -
Oakleaf High School
Orange Park, FL05-2025
Skills
- Multitasking and organization
- Data management
- Customer service
- Strategic planning
- Decision-making
- Relationship building
- Team oversight
- Active documentation
- Innovation
Timeline
Customer and Team Experience Coordinator
Target Incorporation U.S.
01.2025 - Current
Sales and Service Representative
Target Incorporation U.S.
03.2024 - 12.2024
Childcare Lead
Private Home Services
08.2022 - 03.2024
Associate of Science -
Oakleaf High School