Ashley Morales
North Bergen,New Jersey
Summary
I am good at costumer service. I learned very fast. I can adopt myself to any environment and I do not have problems working with others. I am a good leader. I am very responsible. I am always on time.
Overview
2
2
years of professional experience
Work History
Educator Assistant
Right At School LLC
08.2024 - Current
- Supervised students during lunch breaks, recess, field trips, and other school-related events, maintaining a positive atmosphere conducive to learning.
- Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.
- Fostered a positive learning environment by modeling enthusiasm, empathy, and respect for all members of the school community.
- Collaborated with fellow educators to share best practices, resources, and ideas for continuous improvement in teaching methodologies.
Cashier Supervisor
Moes Southwestern Grill
04.2023 - present
- Greeted customers and responded to requests for information.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Handle Cash
- Called for backup cashiers during peak times to minimize wait time for customers.
Travel Agent
Arnold Travel
03.2024 - 07.2024
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
- Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
- Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
Host
Lolitas's restaurant
06.2022 - 03.2023
- Greeted guests and gathered information to seat groups or place on waitlist.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Greeted guests upon arrival and provided them with menus.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Education
Some College (No Degree) - Forensic Psychology
Fairleigh Dickinson University
Teaneck, NJHigh School Diploma -
North Bergen High School
North Bergen, NJ06-2033
Skills
- Reservations Management
- Team Collaboration
- Telephone Reception
- Server Support
Languages
Spanish
Native or Bilingual
Timeline
Educator Assistant
Right At School LLC
08.2024 - Current
Travel Agent
Arnold Travel
03.2024 - 07.2024
Cashier Supervisor
Moes Southwestern Grill
04.2023 - present
Host
Lolitas's restaurant
06.2022 - 03.2023
High School Diploma -
North Bergen High School
Some College (No Degree) - Forensic Psychology
Fairleigh Dickinson University