Ashley Morales
Salina
Summary
Proactive instructional assistant known for effective communication and adaptability. Experienced in preparing instructional materials and supporting student progress, ready to enhance educational experiences and drive collaborative learning.
Overview
25
25
years of professional experience
Work History
Instructional Assistant
USD 305 Salina Public Schools
Salina
12.2024 - Current
- Supported classroom management by maintaining a positive learning environment.
- Helped students with homework and assignments to reinforce learning concepts.
- Facilitated small group activities to enhance student collaboration and participation.
- Monitored student progress and provided feedback on their academic performance.
- Provided classroom support throughout planned instruction and individual lessons.
- Monitored students in class, hallways, and cafeteria to enforce school rules.
- Assisted teachers in providing accommodations for students who need additional support.
- Encouraged collaboration among peers within the classroom setting.
Department Manager
Nordstrom
Salina
08.2003 - 11.2012
- Oversaw daily operations, enhancing customer service standards and satisfaction.
- Managed team performance and provided ongoing training and support.
- Implemented visual merchandising strategies to enhance product presentation.
- Coordinated inventory management processes to maintain stock levels efficiently.
- Fostered a positive work environment through effective communication and collaboration.
- Analyzed sales trends to optimize product placement and promotional strategies.
- Developed schedules for staff to ensure adequate coverage during peak hours.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Coached and trained new staff on department policies and procedures, ensuring smooth onboarding and integration.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Mentored newly hired employees, delivering training on company programs and best practices.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Restaurant Manager
Martinellis Little Italy
Salina
08.2001 - 08.2003
- Oversaw daily operations, ensuring efficient restaurant functioning and guest satisfaction.
- Coordinated staff schedules and training to enhance team effectiveness and service quality.
- Developed customer service strategies to enhance guest satisfaction.
- Implemented health and safety regulations, maintaining a safe and compliant dining environment.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Education
Bachelor - Criminal Justice
Washburn University of Topeka
Topeka, KS05-2004
Skills
- Supported classroom management
- Student progress feedback
- Teaching strategies
- Reading and writing support
- Small group instruction
- Preparing instructional materials
- Behavior management
- Creating visual displays
- Problem solving
- Calm and patient demeanor
- Friendly and outgoing
Affiliations
Jitterbugs Softball Organization - 2019-present
Timeline
Instructional Assistant
USD 305 Salina Public Schools
12.2024 - Current
Department Manager
Nordstrom
08.2003 - 11.2012
Restaurant Manager
Martinellis Little Italy
08.2001 - 08.2003
Bachelor - Criminal Justice
Washburn University of Topeka