Ashley Morales Delgado

Delivered personalized service by actively listening to customer needs and recommending solutions, building trust and encouraging loyalty.

• Processed transactions efficiently and accurately while assisting with returns, exchanges, and membership enrollments.

• Maintained accuracy in daily inventory counts and cash register balances, ensuring compliance with company standards.

• Resolved customer concerns quickly and professionally, creating positive experiences and repeat business.

• Upheld an organized, welcoming environment that encouraged customer engagement and satisfaction.

• Achieved recognition as the top credit card seller in the store, exceeding enrollment goals by 20% and signing up new members daily.

I volunteered at my former elementary school, assisting the ESL teacher with first, second, and third grade students, including those with disabilities. Through reading activities, classroom exercises, and individualized support, I helped students improve their English language skills and build confidence. Working closely with children who needed extra assistance allowed me to foster an inclusive and encouraging environment. During this time, I made truly meaningful memories by witnessing the progress and joy of the students, which deepened my passion for helping others and strengthened my communication and patience. I helped out for 2 weeks before graduation