Ashley Moreno

Checked luggage before going on air craft, work the x ray machine, check air line tickets, searched bags. handled passengers going threw the check point. Patted down and used a wand on passengers going threw the check point.

• Demonstrated adaptability and flexibility by rotating between various security functions as needed.
• Utilized strong communication skills to address passenger concerns or inquiries related to transportation security processes.
• Prevented unauthorized access to restricted areas by verifying identification credentials and maintaining vigilant surveillance.
• Participated in regular performance evaluations aimed at improving overall efficiency within the Transportation Security Officer team.
• Conducted random security sweeps throughout airport terminals to discourage illicit activity or potential threats.

• Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
• Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
• Conducted regular patrols of key areas to spot and control security concerns.
• Responded effectively to security incidents and provided guidance regarding security procedures.
• Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
• Engaged in casual conversations with individuals to assess and analyze behaviors.
• Performed pat-downs to look for unauthorized materials and weapons.
• Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
• Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
• Supported law enforcement agencies during investigations involving airport security incidents or breaches.
• Promoted a positive customer service experience while enforcing strict adherence to federal regulations regarding air travel safety measures.
• Maintained a high level of situational awareness during peak travel times, enabling quick response to potential issues.