Ashley Morillo
Middleburg
Summary
Area Supervisor with 2-3 years of handling progressively increasing responsibilities in production planning and management. Proficient with business and management principles, including strategic planning, resource allocation, HR modeling, leadership techniques, production methods and coordination of people and resources.
Overview
10
10
years of professional experience
Work History
Shift Manager
RaceTrac
Middleburg
03.2025 - Current
- Supervised daily operations and ensured compliance with company policies.
- Trained and mentored staff on customer service best practices.
- Managed inventory control and restocked products as needed.
Area Supervisor /Stock Section Manager
Ross Dress For Less
Jacksonville
08.2022 - 02.2025
- Recommended outstanding performers' names to the management deserving raises, promotions, awards, or appreciation.
- Directed workers and production line leaders in ensuring maintenance, service and repair of equipment.
- Coordinated operations and activities with other Supervisors to enhance interdepartmental collaboration.
- Guided workers and production line leaders in maintenance and repair of equipment to ensure operational reliability.
Cashier
Academy Sports Outdoors
Orange Park
09.2021 - 02.2022
- Maintained high customer satisfaction levels by going extra mile to personalize service.
- Maintained high customer satisfaction levels by going the extra mile to personalize service.
- Accepted payments via checks, debit and credit cards, and gift certificates according to company policy.
- Set up merchandise displays to enhance product visibility and attract customer interest.
Food Service Manager
Firehouse Subs
Jacksonville
09.2019 - 05.2021
- Directed kitchen team in smooth food preparation according to recipe and quality guidelines.
- Planned staffing levels and schedules to maintain food service operational standards.
- Maintained profit and loss goals with skilled management of food, labor and overhead costs.
- Engaged and developed food service team members to bring staff up to fullest potential.
Package Handler
FedEx
Jacksonville
11.2018 - 02.2019
- Inspected packages for defects, damage and improper labels before check-in and check-out.
- Received incoming packages and arranged delivery to correct departments and personnel.
- Followed company policies and guidelines for labeling, packaging and shipping products at warehouses.
- Entered packages into company tracking system and identified special handling needs.
Food Customer Service
Wawa
Orange Park
02.2018 - 10.2018
- Worked closely with the team to meet or exceed service goals on a consistent basis.
- Calmly dealt with irate customers by offering constructive solutions in a professional manner.
- Handled customer complaints, providing appropriate solutions and follow-ups within time limits.
- Liaised with logistics department to ensure timely delivery of products to customers.
Cashier
BJ's Wholesale
Orange Park
10.2017 - 03.2018
- Processed cash register transactions on POS, ensuring accurate change for customers.
- Maintained high customer satisfaction levels by going the extra mile to personalize service.
- Accepted checks, debit and credit cards, and gift certificates, adhering to company policy.
- Set up merchandise displays, including endcaps, floor displays and aisles.
Fast Food Cashier
Arbys Resturant
Orange Park
05.2016 - 05.2016
- Supported kitchen operations by retrieving supplies, maintaining cleanliness, and facilitating large orders to enhance service efficiency.
- Modified orders and added notes to include customer requests and restrictions.
- Maintained cleanliness of work areas, equipment, and utensils to ensure high standards of health and safety for team and customers.
- Engaged with customers to understand preferences and recommend menu items, improving customer satisfaction and dining experience.
Education
High School Diploma -
Oakleaf High School
Skills
- Operations supervision
- Operational efficiency
- Inventory management
- Staff training
- Staff development
- Recruitment and training
- Time management
Hobbies and Interests
- Play video games
- Go on adventures with my family
- Attend nascar with my family
- Attend concerts not every year but once in awhile
Timeline
Shift Manager
RaceTrac
03.2025 - Current
Area Supervisor /Stock Section Manager
Ross Dress For Less
08.2022 - 02.2025
Cashier
Academy Sports Outdoors
09.2021 - 02.2022
Food Service Manager
Firehouse Subs
09.2019 - 05.2021
Package Handler
FedEx
11.2018 - 02.2019
Food Customer Service
Wawa
02.2018 - 10.2018
Cashier
BJ's Wholesale
10.2017 - 03.2018
Fast Food Cashier
Arbys Resturant
05.2016 - 05.2016
High School Diploma -
Oakleaf High School