Ashley Morris
Bakery Manager
Fountain,co
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals with being a personable, responsible and hardworking professional.
Overview
10
10
years of professional experience
Work History
Rural Carrier Associate
Unites States Postal Service
11.2019 - 01.2022
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders and stamp purchases in field.
- Sorted mail according to order of address appearance for easy access in field.
- Signed and received mail with signature requirements upon delivery and loading.
- Maintained records on customers with mail forwarding and change of address requests.
- Wrote detailed trip reports with notable details about road conditions, weather and obstacles encountered.
- Directly interacted with customers to deliver mail, packages and ordered goods.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
Bakery Manager
Lowes Foods
08.2014 - 11.2019
- Maintained cleanliness and hygiene in bakery premises.
- Managed all baking operations professionally and handled all problems confidently.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
- Maintained and controlled inventory of baked goods.
- Motivated staff to perform at peak efficiency and quality.
- Responsible for all orders, returns and billing reports of all merchandise as well as conducting department inventories once per month.
Overnight Baker
Whole Foods Market Inc
10.2018 - 03.2019
- Complied with health and safety codes to protect staff and customers.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Filled out inventory and production sheets and informed head baker of stock levels.
- Resolved customer concerns with positive approach and constructive strategies.
- Cleaned and maintained kitchen equipment and oven.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
Lead Server
Travel Centers Of America
10.2012 - 10.2013
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Kept register accurate through correct billing, payment processing and cash management practices.
Machine Operator Assembler
Nexteer Automotive
02.2011 - 02.2012
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Followed tooling instructions and product specifications to determine and implement operational sequences.
- Maintained equipment performance by lubricating and cleaning components.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Operated machining equipment safely with team of operators.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
Education
No Degree - Office Management
Kaplan University
Davenport, IAHigh School Diploma -
Carrollton High School
Saginaw, MI06.2010
Skills
- Public and Media Relations
- Inspecting Goods
- Active Learning
- Customer Experience
- Safe Handling Standards
- Health Code Compliance
- Delegating Assignments and Tasks
- Quality Assurance
Timeline
Rural Carrier Associate
Unites States Postal Service
11.2019 - 01.2022
Overnight Baker
Whole Foods Market Inc
10.2018 - 03.2019
Bakery Manager
Lowes Foods
08.2014 - 11.2019
Lead Server
Travel Centers Of America
10.2012 - 10.2013
Machine Operator Assembler
Nexteer Automotive
02.2011 - 02.2012
No Degree - Office Management
Kaplan University
High School Diploma -
Carrollton High School