VONRAY ANDERSON
BOSSIER CITY,LA
Summary
Professional with experience in logistics and mail delivery, prepared for this role. Skilled in route planning, time management, and customer service. Strong focus on team collaboration and achieving results. Reliable and adaptable, ensuring efficient operations.
Overview
19
19
years of professional experience
Work History
Rural Carrier Associate
USPS
11.2024 - Current
- Delivered mail efficiently to rural customers, ensuring timely service and satisfaction.
- Operated postal vehicles safely while adhering to traffic regulations and company policies.
- Maintained accurate records of deliveries and pickups, ensuring compliance with postal regulations.
- Managed sorting of incoming and outgoing mail, optimizing workflow for accuracy.
- Managed multiple portions of routes during a day to ensure everything is delivered on a timely basis.
Slot Attendant
Horseshoe Casino
04.2019 - 10.2024
- Managed slot machine operations, ensuring smooth gameplay and guest satisfaction. Resolved technical issues promptly, enhancing casino efficiency.
- Assisted guests with machine operations and payout procedures. Provided exceptional customer service, contributing to positive casino experiences.
- Partnered with cross-functional teams to ensure seamless casino operations, elevating overall guest experience and operational effectiveness. Swiftly resolved technical issues, minimizing downtime and maximizing gameplay.
Bellman
Horseshoe Casino
05.2006 - 04.2019
- Delivered exceptional guest service as Bellman at Horseshoe Casino, ensuring seamless arrivals and departures. Fostered positive guest experiences, boosting satisfaction rates.
- Streamlined luggage handling processes, reducing wait times and enhancing efficiency. Consistently met and exceeded guest expectations, contributing to repeat visits.
- Maintained meticulous attention to detail in guest requests and preferences. Ensured accurate and timely delivery of services, enhancing overall guest satisfaction.
Education
Bachelor of Science -
Louisiana State University-Shreveport
05.2014
Skills
- Team Collaboration (Experienced), Guest Engagement (Experienced), Service Excellence (Experienced), Operational Efficiency (Experienced), Customer Relations (Experienced), Public Speaking (Skillful), Multitasking (Experienced), Adaptability (Experienced), Time Optimization (Experienced) Strong Work Ethic
Timeline
Rural Carrier Associate
USPS
11.2024 - Current
Slot Attendant
Horseshoe Casino
04.2019 - 10.2024
Bellman
Horseshoe Casino
05.2006 - 04.2019
Bachelor of Science -
Louisiana State University-Shreveport
Awards
Swagger Award for exemplary service, 2017 P.R.I.D.E Award recipient, Legendary Service Award
Hobbies and Interests
Building computers, solving puzzles, learning new skills, traveling, video games, working out, small DIY projects and writing short stories.
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