Marquita Williams
Manassas
Overview
22
22
years of professional experience
Work History
Rural Carrier Associate
United States Post Office
02.2024 - Current
- Ensure timely and secure mail delivery across diverse routes, enhancing customer satisfaction.
- Assist in processing incoming mail, improving delivery efficiency and accuracy.
- Deliver mail punctually, maintaining high standards of reliability and trust.
- Address customer inquiries and complaints, fostering positive community relations.
Early Preschool Teacher
Winwood Children's Center
02.2023 - 02.2024
- Foster children's learning through play, enhancing social skills and self-esteem.
- Design engaging curriculums for early childhood development, introducing basic academic concepts.
- Communicate effectively with parents about children's progress, addressing concerns.
- Utilize creative learning methods like arts and crafts, storytelling, and supervised play.
Data Entry Clerk
Command Security Services
01.2015 - 11.2015
- Managed employee records using HR software
- Corrected and updated employee files
- Conducted reference checks and background verifications
- Provided collaborative data entry support to various teams, fostering efficient workflows and contributing to overall project success.
- Ensured compliance with security protocols for data storage, mitigating risks and enhancing trust in employee information management.
Customer Service Representative
Maximus Federal Services
10.2014 - 01.2015
- Assisted veterans with healthcare program enrollment, ensuring accurate record maintenance.
- Scheduled and verified healthcare appointments, enhancing service efficiency.
- Managed health insurance data, improving data accuracy and access.
- Tracked call metrics, contributing to improved service response times.
- Managed inbound inquiries for military veterans, ensuring accurate information delivery and enhancing overall satisfaction with the Veterans Choice Program.
Data Entry Clerk
K12 Corporation
04.2014 - 10.2014
- Managed student enrollment records, ensuring accuracy and compliance.
- Verified enrollment documents, maintaining data integrity.
- Conducted quality checks on student files, enhancing data reliability.
- Executed high-volume tasks efficiently in time-sensitive settings.
Administrative Assistant
Edge Digital Group
07.2013 - 04.2014
- Digitized military reports, improving data accessibility and accuracy.
- Organized WWII casualty cards, enhancing historical data management.
- Entered data from casualty cards, ensuring precise record-keeping.
Production Lead Coordinator
FedEx Office Centralized Production Center
07.2012 - 07.2013
- Facilitated team communication to ensure efficient print job processing.
- Streamlined print job assignment, enhancing workflow efficiency.
- Ensured quality control and error-free print outputs.
- Supported cell leaders with binding and packaging tasks.
- Maintained organized production environment and inventory.
Courier
FedEx Office Centralized Production Center
02.2010 - 07.2012
- Completed timely deliveries, resolving issues efficiently
- Ensured accurate delivery to correct locations
- Maintained positive customer interactions and team communication
- Managed workload independently with strong organizational skills
Toddler Teacher
Knowledge Beginnings
08.2003 - 02.2010
- Led engaging lessons for toddlers, boosting cognitive and social skills.
- Developed weekly plans including art and music, enhancing learning.
- Ensured a safe, clean environment, fostering trust with families.
- Promoted independence, supporting early childhood development.
- Maintained positive interactions, strengthening family relationships.
Education
University of Mary Washington
07.2003
Skills
- Data Entry (Experienced), Customer Service (Expert), Records Management (Skillful), Quality Control (Experienced), Administrative Support (Experienced), Team Communication (Experienced), Project Coordination (Experienced), Document Processing (Experienced), Time Management (Experienced)
Timeline
Rural Carrier Associate
United States Post Office
02.2024 - Current
Early Preschool Teacher
Winwood Children's Center
02.2023 - 02.2024
Data Entry Clerk
Command Security Services
01.2015 - 11.2015
Customer Service Representative
Maximus Federal Services
10.2014 - 01.2015
Data Entry Clerk
K12 Corporation
04.2014 - 10.2014
Administrative Assistant
Edge Digital Group
07.2013 - 04.2014
Production Lead Coordinator
FedEx Office Centralized Production Center
07.2012 - 07.2013
Courier
FedEx Office Centralized Production Center
02.2010 - 07.2012
Toddler Teacher
Knowledge Beginnings
08.2003 - 02.2010
University of Mary Washington
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