Ashley Muehlbauer

Audited store pricing for accuracy, ensured proper placement of marketing and compliance signage, and verified weights and measurements for adherence to standards.

• Developed training materials for team members on product knowledge and customer service.
• Facilitated team meetings to discuss operational processes and improve customer satisfaction.
• Coordinated store events to promote local products and engage with the community.

At Sendik’s Food Market, I held multiple positions over 10 years, including Front End Lead and Pricing Coordinator. My responsibilities included leading front-end operations, providing excellent customer service, supporting and training team members, coordinating pricing updates, maintaining pricing accuracy, and ensuring store policies and operational standards were followed. I also assisted with daily store operations and worked closely with team members to provide an efficient and positive customer experience.

• Analyzed pricing data to ensure competitive market positioning.
• Coordinated promotional pricing strategies across multiple departments.
• Reviewed and updated product price lists regularly for accuracy.

I started as a Customer Service Representative and progressed to Front End Lead. My responsibilities included providing excellent customer service, overseeing front-end operations, supporting and training team members, handling customer concerns, and helping ensure smooth daily operations. I also assisted with new store openings as an additional responsibility, helping prepare the front end and store operations for successful openings.

• Supervised front-end operations ensuring smooth customer transactions.
• Trained and mentored new cashiers on policies and procedures.
• Collaborated with management to improve customer service standards.