Jeffery Muha
Kouts,IN
Summary
Proactive Terminal Operator and Field Inspector with extensive experience in terminal efficiency, safe handling of chemicals, and advanced field assessments. Demonstrated success in fostering teamwork, improving client satisfaction, and implementing productivity improvements. Skilled in heavy equipment operation, incident command, and maintaining high safety standards.
Overview
31
31
years of professional experience
Work History
Terminal Operator
Kinder Morgan Liquids
2010.02 - 2024.08
- Enhanced terminal efficiency by implementing effective communication strategies with staff and clients.
- Was in charge of loading and unloading tanker trucks, rail cars, barges and ships.
- Contributed to a positive work atmosphere by fostering teamwork and open communication among colleagues.
- Implemented safe handling of chemicals and petrochemicals by way of tank transfers, truck tank loadings, and off-loading.
- Paperwork is a vital element to assure proper handling of all liquids was in order, as well as reporting equipment issues and submitting the work orders to the supervisor.
- As an operator there are other roles that needs to be performed such as: qualified train engineer, qualified switchman, qualified crane operator, qualified forklift driver, and a qualified blender.
- Handled emergency situations promptly and professionally, mitigating potential risks to personnel or property damage at the terminal facility.
Field Inspector
Public Service Adjusting
2020.04 - 2022.10
- Enhanced inspection efficiency by utilizing advanced technology and tools during field assessments interior and exterior of commercial and residential properties caused by storm damage.
- Completed thorough written descriptions and took photographs to document conditions submitted using company cam as well as utilizing hover.
- Drafted detailed reports on findings of inspections.
- Examined relevant documents prior to inspections in order to become acquainted with property features.
- Collaborated with cross-functional teams to address issues found during inspections, facilitating prompt resolutions.
- Improved overall client satisfaction by consistently delivering high-quality workmanship on time-sensitive projects while maintaining strict budgetary controls.
- Played an active role in team meetings and training sessions focused on enhancing technical competencies and staying up-to-date on industry trends, policies, and procedures.
Real Estate Appraiser
Frank Trapane & Associates
2009.02 - 2011.07
- Inspected new and existing properties and noted distinctive characteristics.
- Took photographs of interior and exterior of buildings to properly document features and conditions.
- Gathered information on nearby properties to compare and help make value determinations on properties.
- Completed appraisals on pre-set number of properties to meet weekly production goals.
- Developed strong client relationships through clear communication, professionalism, and timely delivery of high-quality appraisal reports.
- Remained current on local areas through actively researching community values.
Dock Supervisor
YRC Freight
1995.07 - 2009.11
- Led a high-performing team of dock workers, providing guidance, training, and performance evaluations.
- Implemented loading dock process and productivity improvements.
- Fostered a culture of continuous improvement among dock staff promoting best practices in workflow efficiency proactively.
- Ensured timely shipments by closely monitoring loading and unloading processes.
- During my time with YRC, I worked as a loading supervisor, a strip supervisor, and as a lead supervisor.
- Improved safety standards with regular inspections and adherence to company protocols.
Owner
Two Guys Roofing
1995.06 - 2009.09
- Managed day-to-day business operations including roofing, siding, garage builds, as well as sheds. Was in charge of estimates, getting materials as well as performing the work.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Juvenile Probation Officer
Lake County Juvenile Superior Court
1993.06 - 1995.06
- Advocated for alternatives to detention when appropriate, emphasizing the importance of community-based interventions over punitive measures.
- Managed caseloads effectively by prioritizing tasks, utilizing time management skills, and maintaining organized case files.
- Established positive rapport with juveniles under supervision, fostering trust and open communication while maintaining professional boundaries.
- Conducted thorough assessments of juvenile offenders to determine risk levels, needs and appropriate supervision strategies.
- Assessed home situations to determine need for removal from current home.
- Enhanced community safety by closely monitoring and supervising juveniles on probation, ensuring compliance with court-ordered conditions.
Education
Bachelor of Arts - Sociology/ Criminal Justice
Valparaiso University
Valparaiso, IN05.1993
Certification - Real Estate Appraiser
Ivy Tech
Gary, IN05.2009
High School Diploma -
River Forest High School
Hobart, IN05.1989
Skills
- Terminal Operations
- Qualified Switchman
- Operate Heavy Equipment
- First aide and CPR trained
- Apart of hazmat and first responding team
- Trained in incident commanding
- Completed 40 hour OSHA Haswoper training
- Adaptability
- Trained to use Company Cam
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Trained to use Hover
References
- Taylor Otramba: Kinder Morgan Assistant Superintendent: 714-273-2527
- Gordon Reynolds: Owner of Renegade Concrete Pumping: 219-689-1465
Timeline
Field Inspector
Public Service Adjusting
2020.04 - 2022.10
Terminal Operator
Kinder Morgan Liquids
2010.02 - 2024.08
Real Estate Appraiser
Frank Trapane & Associates
2009.02 - 2011.07
Dock Supervisor
YRC Freight
1995.07 - 2009.11
Owner
Two Guys Roofing
1995.06 - 2009.09
Juvenile Probation Officer
Lake County Juvenile Superior Court
1993.06 - 1995.06
Bachelor of Arts - Sociology/ Criminal Justice
Valparaiso University
Certification - Real Estate Appraiser
Ivy Tech
High School Diploma -
River Forest High School
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