Ashley Mullen
Forney,TX
Summary
Results-driven Clinical Administrative Coordinator skilled in employee onboarding and compliance. Enhanced organizational efficiency and reduced reporting errors through effective team coordination and communication. Experienced in EMR systems while upholding confidentiality standards.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Clinical Administrative Coordinator
Vital Wellness Home Health
Dallas, TX
09.2022 - 11.2025
- Coordinated onboarding and credentialing for over 50 employees, enhancing compliance and expediting processing
- Reviewed documentation for accuracy and resolved discrepancies, decreasing reporting errors by 30%
- Managed staff scheduling and supported daily operational needs across teams
- Communicated with staff and leadership to streamline workflow
- Maintained confidential records with a high level of accuracy and organization
Emergency Dispatch Team Lead
Pafford EMS
02.2018 - 09.2022
- Managed over 100 emergency calls per shift, ensuring accurate information delivery and response efficiency
- Led high-volume, time-sensitive operations while ensuring accurate and timely documentation
- Coordinated staffing schedules to optimize team operations and ensure adequate coverage
- Assisted with training and monitored team performance to enhance skills and readiness
- Maintained professionalism and confidentiality in high-pressure situations
Administrative Assistant
Maximus Federal Services
09.2015 - 01.2018
- Coordinated onboarding and employee assistance processes to enhance new hire integration
- Streamlined workflow processes to minimize processing delays and enhance efficiency
- Maintained documentation and facilitated internal communication across teams
- Assisted with daily operations and tracked team performance metrics
- Addressed employee concerns and escalations to maintain a supportive work environment
Patient Transport / Care Support
ARAMARK at Baylor Scott & White Health
12.2013 - 07.2015
- Facilitated over 30 daily patient transports, prioritizing safety and comfort
- Safely transported patients across hospital departments while ensuring comfort and care
- Coordinated patient flow with healthcare staff to enhance transport efficiency
- Ensured patient safety, confidentiality, and timely service
- Logged and documented services accurately to ensure compliance and continuity of care
Education
Associate of Arts - Business Fundamentals
University of Phoenix
Phoenix, AZ03-2026
Phlebotomy Technician Training -
Phlebotomy Training Specialist
Jackson, MS01-2025
High School Diploma -
Timber Creek Academy
Dallas, TXSkills
- EMR and EHR systems
- Onboarding and credentialing
- Scheduling and staffing
- Records management
- ADP and payroll systems
- Microsoft Excel and Word
- Google Workspace
- Team coordination
- Attention to detail
- Time management
- Problem solving
- Adaptability traits
- Organizational skills
- Communication skills
- Employee assistance
Certification
- Certified Phlebotomy Technician (CPT) - NHCO
- CPR & AED Certified
- Certified Medication Technician
- Bloodborne Pathogens / HIV Training
Timeline
Clinical Administrative Coordinator
Vital Wellness Home Health
09.2022 - 11.2025
Emergency Dispatch Team Lead
Pafford EMS
02.2018 - 09.2022
Administrative Assistant
Maximus Federal Services
09.2015 - 01.2018
Patient Transport / Care Support
ARAMARK at Baylor Scott & White Health
12.2013 - 07.2015
Associate of Arts - Business Fundamentals
University of Phoenix
Phlebotomy Technician Training -
Phlebotomy Training Specialist
High School Diploma -
Timber Creek Academy