Ashley Munoz

customizing lash extensions to each persons personalization.

• Orchestrate exemplary services by greeting guests courteously, taking orders accurately and accordingly, and making sophisticated recommendations of cigar and custom beverage pairings, which results in a high rate of customer satisfaction based on customer feedback to management
• Persuasively introduced new menu items to customers, including new cigars and monthly drink specials, leading to a 10% increase in customer purchases and subsequently boosting monthly sales revenue consistently
• Competently utilize POS to process customer orders, complete payment transactions accurately, and issue receipts
• Lead team member for nightly closeout process.

• Demonstrated strong familiarity with cigar and beverage offerings
• Developed customer relations by interacting with patrons, which increased the probability of repeat business
• Completed all point of sale opening and closing procedures, including balancing account receivables from daily POS
• Planned and coordinated on-site and off-site meetings with management and potential clients.

• Coordinated all billing transactions with patrons and completed daily POS closeouts
• Managed and organized inventory orders with the restaurant supply chain
• Ensured facility compliance with health codes, sanitation requirements, and license regulations
• Assisted with creating weekly scheduling, employee shift changes, and payroll processing.